How to prevent the escape of water in your home

When pipes burst or appliances leak water damage can have a devastating impact on your property. Following the below tips could help prevent or reduce the level of damage caused if you experience escape of water damage in your home:

Know where your stop tap / stop valve / stopcock is located in case you need to turn it off

Stop taps (also sometimes called a stop valve or stopcock) turn off your water supply and are usually found around the kitchen sink, kitchen cupboard, downstairs bathroom or toilet, garage or utility room, cellar or under the stairs. Turn the valve clockwise to turn off the water supply. It may take a few minutes for the water to stop altogether.

Schedule regular maintenance

All parts of a fixed water system, such as boilers, radiators stop valves, taps and all piping should be inspected by a qualified plumber at least once a year, particularly in the run up to the cold winter months.

Consider automatic leak detection systems 

Advanced devices can detect and automatically shut off the water supply if leaks are detected, preventing further damage.

Apply insulating lagging to pipes 

Ensure that pipes are all adequately lagged (insulated), particularly in cold areas like the attic, outbuildings or where pipes are external, so they do not freeze. Water tanks and cisterns should also be fitted with adequate lagging insulation

Fix dripping taps 

Replacing taps’ washers will stop dripping in most cases.

While away…

If you are away from home over the winter months, set the heating to come on when the temperature drops below a certain point to prevent freezing. Alternatively, drain all systems of water as this will ensure that no freezing can occur.


About: How do you better protect your world?

Having your property and possessions protected by Zurich’s home insurance comes with the peace of mind that should the worst happen, we’ll be there to help when you need us.

...  Sending Answer, please wait ...

Your answer has been successfully submitted. Thank you for your participation.

An error has occurred attempting to submit your answer. Please try again.

Customers Resources

Insurance resources

Do you have home, car, farm, van or business insurance?

Life resources

Are you a pensions, savings, investments or protection customer?