Compliance Team Zurich Life

Meet the Team

Compliance

Zurich Life is committed to complying with all applicable regulatory, legal and internal requirements, professional/industry standards and corporate values.

The Compliance Department is a control and advisory function that is an integral part of the risk management system of Zurich Life.

What can you expect from the Compliance Department?

Guidance

It is our job to issue you with guidance on the Zurich Life requirements for submission of your clients applications for Zurich Life products.

Professionalism

The Compliance Department within Zurich Life aims to work to a high standard and be professional in our approach. We are working towards common objectives:

  • Greater professionalism
  • Putting the customer first
  • Satisfied customers who will trust us again for future products
Have you a compliance query?

We are here to help! If you have a compliance query you may talk directly to a member of our Compliance team on 01 209 2015. Our Compliance team are always eager to help!

You can also email life.compliance@zurich.com. As part of our service commitment to Brokers, a member of the Compliance team will reply to your compliance query within 2 working days.

Information at your fingertips

Don't forget that we have lots of useful compliance information available online on our Broker Centre at www.zurichlife.ie such as:

  • Complying with the Consumer Protection Code
  • Information on Minimum Competency Requirements
  • Sales Compliance Steps
  • Guidelines on advertising procedures
  • Guidelines on complaints procedures
  • Sample documents including:
    • Terms of Business letter
    • Factfind
    • Client file checklist
    • Execution only declaration

If you would like to avail of the online Compliance section but have not already registered for the Broker Centre, simply complete a Broker Centre Access Form (available through your Broker Consultant or your dedicated Sales Support Team) and return to Sales Support.

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