We have recently noticed an increase in scams and other fraudulent activity in Ireland. The increase in use of digital payments, online communications and transactions has created new opportunities for criminals.
In order to reduce the risk of falling victim to potential fraudsters, we’ve pulled together some actions you can take to help yourself.
Look out for the following red flags which should raise your suspicions:
- Unsolicited calls, letters, emails, and text messages, particularly if they are asking about any personal or financial information.
- Communications which simply don’t quite feel right. Your gut feel is often a good indicator of what’s right and what’s not.
- Poor branding, language, or spelling could be signs things aren’t quite right.
- If you’re being offered an amazing deal, remember how the old saying goes, “If it sounds too good to be true, it probably is”!
If you do receive a suspicious communication (by telephone or email) in relation to your Zurich policy you should not engage with them, you should not share your bank account details and you should contact:
- Zurich Life & Pensions at customerservices@zurich.com or by telephone on 01 799 2711.
- Zurich Insurance at customerhelp@zurich.com or by telephone on 053 915 7775.
Zurich will never ask you to provide bank account details or credit/bank card details by email or by links contained in an email.
Providers of life, pension, investment services and general insurance in Ireland must be authorised by the Central Bank of Ireland. You can check their list of authorised providers here.