Job opportunities at Zurich Ireland

Motor Claims Handler

Based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels. 
 
The successful candidate of this contract will be responsible for the administration, and negotiation of a portfolio of damage claims and other claims-related activities on behalf of Zurich Insurance plc.  Reporting to the Team Lead, the claims handler will be required to work closely with claimants providing excellent customer service and accurate claims advises.  Working closely with other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims and within handling authority levels.

Your Role

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:  

•    Establish timely, accurate, and consistent reserves and perform ongoing reviews throughout the claims cycle.
•    Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided.
•    Drive cases to a timely and accurate resolution, with an absolute focus on customer service.
•    Provide a high standard of customer service and adherence to legal and regulatory requirements.
•    Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes.
•    Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes
•    Administration, investigation, and settlement of damage claims.  
•    Negotiating fair settlement in line with Company standards
•    Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence
•    Adhere to Central Bank compliance standards of operating 
•    Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion 
•    Maintain Claims Records in accordance with regulatory /statutory and internal requirements

Your Skills and Experience

Minimum Qualifications:
 
•    A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification
•    Applicants should hold or have the desire to pursue a Certificate in Insurance Practice (CIP) and/or Association of Insurance Institute ACII qualification. In recognition of this, a comprehensive study support package will be provided.
 

Preferred Qualification & Experience:
 
•    Strong customer service skills focused on the delivery of quality customer service 
•    Strong verbal and written communication skills 
•    Be able to prioritise and work to deadlines
•    Desire to learn and be flexible to business change
•    Ability to recognise and understand appropriate legislative regulations
•    Working at all times lawfully and in accordance with pre-defined regulatory compliance
•    Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills 
•    Ability to work within a team environment focused on the achievement of both individual and team goals 
•    An innovative approach to work, training and problem solving
•    An enthusiastic and flexible approach that includes the ability to self-motivate 
•    Quick learning capabilities and an aptitude for understanding the variable elements of insurance products 
•    Ability to resolve customer problems 

Additional Information

Primary work location is Wexford, Ireland. Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance plc is looking for an Underwriting Administrator to be involved in the processing and issue of new risk policies for the Life side of the business (Pensions, Life and Protection, Savings and Investments) .

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As an Underwriting Administrator your role will heavily involve the processing of New Business Risk applications. The candidate will need to provide a high quality on demand services for customers and brokers and have the ability to organise their own flow of work within the department.
 
As the Underwriting Administrator your main responsibilities will include, but not necessarily be limited to, the following:

 
• Input and issue of Risk policies
• Post processing for insurance applications
• Dealing with broker queries (via mail, email and telephone)
• Issuing letters, mails and Documents to Brokers

Your Skills and Experience

As the Underwriting Administrator your skills and qualifications will include: 

 
• The successful candidate will display excellent interpersonal and communication skills. 
• You will be committed to achieving excellent customer outcomes. 
• You will possess excellent organisational skills and display the ability to manage your time and workload as required, while displaying a flexible approach to your work and learning. 
• You will be highly accurate in the daily processing that is completed. 
• You will have good computer and keyboard skills.

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford.

The successful candidate will work within the Personal Lines Team dealing directly with brokers on their policies, addressing policy renewals, new business and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to get experience in the areas of; customer service, customer retention, policy administration, and sales – across our home, motor and travel products.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following:

-Deliver telephone-based support to customers on all aspects of general insurance underwriting
-Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner – striving to exceed quality customer service
-Retain current customers in line with challenging business targets
-Identify upsell opportunities for additional policy benefits
-Contact targeted renewals to drive retention targets
-Build rapport & relationship with our potential and existing customers
-Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
-Focus on the achievement of challenging service levels with customer centricity crucial to all processes

Your Skills and Experience

As a Personal Lines Agent your skills and qualifications will include:

-Excellent phone manner & communication skills
-Good IT Skills (use of MS Office Products)
-Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers
-Experience within the insurance industry would be an advantage
-Completed or be in the process of completing CIP as a minimum and / or ACII qualification
-Demonstrate excellent verbal & written communication skills
-Have attention to details, ability to interpret data and ability to follow work through
-Have the ability to prioritise and manage own work while considering the greater impact on the team
-Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
-Build rapport with our customers quickly & put the customer at the centre of everything we do
-Be resilient in the nature of our work and adapt to changing conditions
-Have good negotiation skills to close renewal offer & be target focused.
-Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products
-Demonstrate solution focus in approach to work and dealing with stakeholders

Additional Information

Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Ireland (ZLAP) is looking for a German speaking Life Insurance Underwriter/Claims Assessor who will underwrite and analyse applications for Life and Serious Illness products or claims assessment. We are looking for an ambitious individually with ideally 3-5 years market experience as an Underwriter.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. This offer is conditional upon and subject to the Company being satisfied on reasonable grounds, in advance of you accepting this offer, that you meet the Central Bank Fitness and Probity Standards appropriate to the position, and have relevant qualifications from an MCC perspective.

Your Role

As a German Life Insurance Underwriter/claims assessor your main responsibilities will include, but not necessarily be limited to, the following:

•    Make quality, timely decisions in line with the Zurich underwriting or claims philosophy and frameworks, underwriting applications to a high standard
•    Display excellent communication skills with a broad range of stakeholders, including customers and advisers
•    Resolve positive decision challenges by explaining decisions made
•    Help create a culture of continuous improvement
•    Always act with integrity, demonstrating a positive can-do attitude
•    Consistently takes ownership for personal development and acts as a role model contributing to a positive and supportive team culture and Identifies training opportunities for self and others and assists with training as directed.
•    Drives quality for the team, providing feedback on errors and providing root cause analysis of errors to avoid repeated mistakes; implements change or remedial action where appropriate.

Your Skills and Experience

As a German Life Insurance Underwriter your skills and qualifications will include: 

•    Fluent written and spoken German is essential.
•    3-5 years market experience with an Underwriting Authority for Life, Serious Illness or risk claims experience or hold a medical qualification such as nursing
•    A relevant business degree and/or industry qualification/or medical qualification
•    Excellent interpersonal and communication skills.
•    Excellent organisational skills and display the ability to manage your time and workload as required.
•    Work well both in a team and individually and be self-motivated

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week. This is role which will initially be office based to allow for onboarding.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Business Lines New Business Underwriter

Zurich Insurance Europe AG, Ireland Branch is looking for a Business Lines New Business Underwriter.

The Business Lines New Business Team are responsible for meeting the insurance needs of our Business Lines customers through our broker channel. The New Business Underwriter will be required to work closely with our broker partners and other internal functions such as Head of New Business, Pricing, Line of Business Heads, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed in accordance with framework, policies, authority levels and guidelines whilst delivering on our financial plan.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Business Lines New Business Underwriter your main responsibilities will include, but not necessarily be limited to, the following:

-    Underwrite and analyse new business submissions an adherence with the Zurich Way of underwriting, Zurich risk appetite and within delegated authority levels.
-    Negotiating terms & conditions with our broker partners in line with our agreed strategy and target risk appetite whilst nurturing broker relationships. 
-    Manage and proactively prioritise new business pipeline and work queues, in conjunction with Sales and Distribution, ensuring agreed SLA’s are adhered to.
-    Continuous engagement with Sales and Distribution, Risk Engineering (when applicable) and broker partners to generate, drive and secure new business opportunities.
-    Build relationships in support of customer/business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account) 
-    Implement agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline 
-    Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights, supporting testing, pricing feedback and participating in training where necessary. 
-    Adhere to Central Bank compliance standards of operating 
-    Demonstrate high level of Quality Assurance in all elements of the underwriting process 
-    Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion 
-    Maintain underwriting records in accordance with regulatory /statutory and internal requirements, using a disciplined approach to exposure evaluation, risk assessment and pricing.
-    Identify training opportunities for self and other and assists with training as directed. 
-    Be flexible to participate in ad hoc projects
-    On occasion having to deliver superior service in the management of renewals

Your Skills and Experience

As a Business Lines New Business Underwriter your skills and qualifications will include: 

Required

•    3 years plus industry knowledge 
•    Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII 
•    Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance
•    Excellent numerical and analytical skills 
•    Excellent knowledge of Zurich products/policy wordings

Competencies: 

•    Ability to work within a team environment – focused on the achievement of both individual and team goals
•    Ability to build key relationships with partners & customers 
•    Excellent communication skills (both verbal and written)
•    Strong negotiation skills
•    Excellent planning and organisational skills to manage and prioritise workload and adapt quickly within a fast-faced environment, responding effectively to customer needs and expectations. 
•    A strong team player with a flexible, positive attitude towards work including changes to technology, functionality driven initiatives, and additional/new product lines. 
•    Strong leadership and delegation skills 
•    Enthusiasm, ambition and innovation
•    Ability to operate independently
•    Good research skills 
•    Pro-active with strong problem-solving, decision-making and judgment skills
•    Excellent attention to detail, including a strong ability to multitask 
•    Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations 
•    Excellent planning and organisational skills that support a high service standard 
•    All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values

Additional Information

Primary work location is Dublin or Wexford. Position is Dublin or Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich’s success of working with employers on their employee benefits programmes is based on the solid foundations of superior product design, market leading investment performance and a strong ethos of providing high quality service to brokers, employers, trustees, and pension scheme members.

Our defined contribution pension solution – the Zurich Master Trust - is compelling and market leading. Underpinned by a comprehensive governance model, administration that is streamlined and effective, an investment solution – Personalised GuidePath – which is straightforward and innovative and a relentless employee engagement programme, we believe that it is truly the best in Ireland. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. 

Your Role

Your Skills and Experience

The Requirements: 

•    Strong Leadership and strategic capabilities 
•    Have the ability to implement change, plan and think strategically
•    Have a deep understanding of the life & pensions industry and the legislation, regulation and governance as it applies to pension and investment business
•    Evidence of relevant qualifications e.g. Irish Institute of Pension Managers (IIPM), LIA and/or third level qualification.

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich’s success of working with employers on their employee benefits programmes is based on the solid foundations of superior product design, market leading investment performance and a strong ethos of providing high quality service to brokers, employers, trustees, and pension scheme members.

Our defined contribution pension solution – the Zurich Master Trust - is compelling and market leading. Underpinned by a comprehensive governance model, administration that is streamlined and effective, an investment solution – Personalised GuidePath – which is straightforward and innovative and a relentless employee engagement programme, we believe that it is truly the best in Ireland. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. 

Your Role

The Responsibilities: 

•    Reporting to the Head of CLP Distribution & CRM, the Corporate Management Lead is a challenging role for an experienced person with a strong corporate pension’s background.
•    Strong leadership and strategic ability 
•    Drive business through managing and developing close relationships with our existing corporate customers.
•    Develop and oversee the implementation of a corporate employer customer development operational model within Zurich Life 
•    Manage a team of Corporate Customer Relationship Managers

Your Skills and Experience

The Requirements: 

•    Have an extensive knowledge of Zurich’s current and potential customer base and potential 
•    Have Vast experience of working with large iIndigenous and multi-national employers  
•    An ability to identify and deliver on cross selling opportunities
•    Excellent influencing skills with an ability to implement change and think strategically.

•    The successful candidate is likely to have in excess of 15 years of experience working with employers and to hold an appropriate third level qualification

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance is looking for x2 Customer Relationship Manager to join its Corporate Life and Pensions (CLP) business and reporting to a Senior Distribution Manager. Zurich’s CLP business manages the group pension and risk business for hundreds of medium to large employers – both Irish and international. Zurich is the fastest growing life company in Ireland with assets under management of €30bn. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. 

Your Role

As a Customer Relationship Manager your main responsibilities will include, but not necessarily be limited to, the following:

•    The onboarding of new group pension schemes
•    Managing, retaining and growing a portfolio of existing clients by conducting investment reviews, increasing member take up, cross-selling of products and developing relationships for repeat sales and referrals. 
•    the delivery and coordination of multiple projects to support the acquisition, implementation and transition of all DC scheme member records and associated assets. 
•    Ensuring that clients are delivered a co-ordinated quality service by all areas of Zurich by pro-actively working with Sales, Operations and other service delivery areas to exploit opportunities and anticipate and mitigate problems. 

Your Skills and Experience

As a Customer Relationship Manager your skills and qualifications will include: 

•    A minimum of six years business experience specialising in HR or employee benefits management.
•    Excellent interpersonal skills with the confidence to work pro-actively with companies and employee benefit 
•    Good presentation, organizational, influencing and planning skills
•    Experience of influencing industry bodies
•    A third level qualification in HR, Business, Investments and/or Pensions

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich’s success of working with employers on their employee benefits programmes is based on the solid foundations of superior product design, market leading investment performance and a strong ethos of providing high quality service to brokers, employers, trustees and pension scheme members.

Our defined contribution pension solution – the Zurich Master Trust - is compelling and market leading. Underpinned by a comprehensive governance model, administration that is streamlined and effective, an investment solution – Personalised GuidePath – which is straightforward and innovative and a relentless employee engagement programme, we believe that it is truly the best in Ireland.   

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. 

Your Role

The responsibilities: 

•    Reporting to the Head of CLP Distribution & CRM, the Corporate Market Lead is a challenging role for an experienced person with a strong corporate pension and group risk background.
•     Drive sales through managing a team of Employer Sales Managers.
•    Add new employers to Zurich’s customer base by promoting Zurich’s Master Trust, group life, PHI and retail products
•    Understand the challenges employers face 

Your Skills and Experience

The Requirements: 

•    Strong leadership and strategic ability
•    Have a deep understanding of the strategic sales process   
•    Excellent influencing skills, resilience and ability to focus 
•    The successful candidate is likely to have in excess of 15 years of experience working with employers and will hold a relevant third level qualification and industry qualification. 

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

We are part of the worldwide Zurich Insurance Group, established in 1872 and headquartered in Switzerland.  Our 55,000 employees across the globe serve customers in more than 170 countries, from individuals who need their homes, cars or lives insured, to providing risk management expertise and commercial insurance to many of the largest multinational companies on the planet.  

Our industry is a dynamic and fast-moving one, helping people and businesses keep pace with change, and the risks which emerge, on a global scale.

Here in Ireland, we’re one of the largest insurers in the country, employing more than 1,000 people in locations in Dublin and Wexford.  We have a great reputation in the marketplace here, with a long history of winning awards for our service excellence among brokers and customers.

You will also support and advise on the development of digital solutions by understanding and documenting the requirements of relevant customers, and recommending digital improvements to ensure alignment with business requirements.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

Your responsibilities will include:

•    To identify, articulate and facilitate change needed to solve a business problem or address a business opportunity.
•    Provide clarity and structure to projects by understanding, defining and communicating business objectives in a clear and comprehensive manner, to support delivery of the appropriate solution.

•    Working with business colleagues to identify, understand and articulate problems and opportunities.
•    Performing end user/customer research.
•    Working with both IT and business colleagues to investigate potential solutions.
•    Defining business requirements in a manner appropriate to the selected project methodology, including producing requirement documentation, wireframes, user stories, process flows etc.
•    Inputting to the development of business cases, project scoping and planning.
•    Supporting project team members in the delivery of the appropriate solution including technical analysts, test analysts, project managers, and business colleagues.
•    Supporting post implementation and training activities as required per project.
•    Pro-active interest and involvement in Digital Solutions team initiatives, including Search Engine Optimisation (SEO), social media and digital advertising campaigns, with a view to improving the impact that digital solutions may have, under these headings.   

Your Skills and Experience

Technical Skills, Knowledge & Education: 

Required
•    Previous project experience in a business analyst or product owner role
•    Proven experience of running workshops, managing stakeholders, documenting requirements, producing wireframes, user stories & process flows.
•    Comfortable inputting to and reviewing test scripts and technical specifications.
•    Confident in supporting other BA’s, testers and developers throughout the project.
•    Experience of working on large complex cross functional projects, including liaising with external suppliers and virtual team members.
•    5+ years’ life insurance experience including detailed product knowledge, understanding of sales and administration processes and regulatory/compliance requirements.
•    Attention to detail is essential along with excellent verbal and written communication skills.
•    Candidate should be enthusiastic, willing to learn new methodologies and comfortable working in a dynamic and sometimes challenging environment.

Desirable
•    Experience of both agile and waterfall methodologies
•    UX experience including user research, prototyping, usability testing etc.
•    Familiarity with Atlassian tools such as Confluence and Jira
•    Experience of Life400 policy admin system and Query/SQL

Additional Information

This is a hybrid role which will require 2-3 days in office (Blackrock) per week. 

If you value an exciting and varied working environment and meet the above requirements, then we are looking forward to receiving your application. This role may be available both part or full-time. Please discuss with us the flexibility you may require
 

Who we are

 Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterised by acceptance, diversity and team spirit.