Job opportunities at Zurich Ireland

Job Summary

Zurich Insurance Europe AG, Ireland Branch is looking for a Bodily Injury Claims Handler to handle single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits.  The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective manner and with an unrelenting focus on indemnity, expense, and customer service.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Bodily Injury Claims Handler your main responsibilities will include, but not necessarily be limited to, the following:
 

• Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits.
• Establish timely, accurate and consistent reserves and perform on-going reviews throughout the claims cycle within authority limit of €200K by estimating and validating value of claims.
• Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity bodily injury claims.
• Possess strong policy language skills enabling accurate and consistent policy wording interpretation
• Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense
• Manage key internal and external relationships to ensure all stakeholders are informed on relevant issues
• Provide a high standard of customer service and adherence to legal and regulatory requirements
• Support the Lines of Business heads by providing a highly credible claims proposition to our policyholders and brokers
• Strive for continuous improvement on claims file handling with feedback and support through the Quality Audit processes

Your Skills & Experience

As a Bodily Injury Claims Handler your skills and qualifications will include:  

• A minimum of 10 years relevant claims handler experience, handling large portfolios of bodily injury claims
• CIP qualification required and ACII qualification desirable
• Must be accredited under the Minimum Competency Requirements
• Strong communication skills, both written and verbal
• Ability to manage and prioritise workload and diary management
• Ability to contribute effectively within a team environment and an ability to work with claims stakeholders to effectively direct claims strategy
• Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities

Additional Information

Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance is looking for a graduate to join the Strategic Execution team in the Zurich Ireland Life and Pension business. The successful candidate will work as an assistant strategic consultant within the team and will be supported to develop their skills and experience.  This is a unique opportunity to gain an overview of the business and will play a part in the successful delivery of our strategy.

The work of the Strategic Execution team is busy and varied. Typical responsibilities of the team include:

• Working with the company’s leadership team to support the business strategy planning process and to implement business vision and strategy,
• Ensuring that projects assigned to the team are delivered on time and meet stated objectives,
• Drafting papers to report on the progress of strategic initiatives for the leadership team and the Board of Directors,
• Supporting the company in meeting its regulatory obligations

Your Role

Your main responsibilities would include supporting the team to deliver on the following:

• Driving the progression of key projects and initiatives and evaluating progress and risks.
• Gathering data and monitoring the execution of ZLAP’s strategy
• Identifying possible issues/opportunities and recommending solutions
• Providing analytical and problem solving support to ZLAP.
• Assisting in coordination of the agenda and papers for executive level meetings.
• Contributing to the development and execution of an overall business strategy that supports ZLAP’s short term and long-term goals.

Your Skills and Experience

Your skills and qualifications will include:

• Graduate degree in business, law or similar
• Enthusiasm and motivated to learn
• Excellent written and oral communication skills
• Great attention to detail
• Ability to deliver to tight deadlines
• Strong collaborative skills
• Interest in developing project management capability
• Good decision-making skills
• Strong organisational & analytical skills

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

This position may be available on a part-time and full-time basis. Please discuss with us the flexibility you may require. 

Job Summary

To support the Group Claims Head of Data Analytics & Insights and the Global Head of Claims Operations in developing, visualizing, and supporting data deep-dives on Zurich’s Group Claims data and analytics platforms. 

Your Role

Key Accountabilities: 

Utilize your expertise in Data, Analytics, Power BI, and SQL to:

• Support global Claims Performance Oversight (CPO) to drive root-cause analysis on Claims KPIs.
• Uncover data and trend anomalies and follow up with local country in the event of unexpected/unfavourable developments.
• Develop and enhance supporting Databricks-based Power BI Dashboards.
• Help drive a culture of data assurance across data systems. 
• Develop automation workflow tools (such as Power Automate) to refine and automate operating interaction with local countries.
• Collaborate internally on AI initiatives to support consolidated insight across multiple sources.
• Support integration of Claims data systems into a single perspective, driven by customer and stakeholder centric thinking.
• Engage with cross-functional teams in Underwriting, Pricing, and Actuarial to support holistic data perspectives.
• Support branch Quality Assurance oversight by indicating areas of interest for deeper dives.
• Collaborate with the ZIE Team to support ad-hoc reporting requirements driven by the German regulator (BaFin). 

Business Accountabilities: 

• Conduct claims data and analytics investigations to identify underlying root causes on behalf of the Claims team.
• Collaborate with countries and Global Claims MI teams to ensure high-quality, timely, accurate, and compelling front-end dashboards.
• Collect data from multiple sources and prepare reports with commentary and trend analysis to facilitate decision-making.
• Provide detailed procedural advice to countries to ensure adherence to internal standards. 

Behaviours: 

• Model behaviours that demonstrate commitment to corporate values.
• Offer guidance and support to team members.
• Exhibit a strong desire to continuously learn and improve to achieve ‘best in class’ MI reporting.
• Take action to manage personal development and encourage others to do the same. 

Your Skills and Experience

Education and Experience: 

Required: 

• Bachelor’s degree, or higher-level qualification, in Information Technology, Mathematics / Statistics, or Analytics related field. 

Preferred: 

• Master’s degree qualification.
• Experience of claims processes, knowledge / experience with claims systems, claims and policy data landscape, management information systems. 

Additional Education/Expertise: 

• 5+ years of experience in a Financial Data environment.
• Claims experience, with management experience preferred.
• Advanced experience using Power BI and Excel in a Claims environment.
• Python / R experience.
• A passion for data and strong numerical and analytical skills.
• Experience working with multi-national teams, cultures, and stakeholders at all levels.
• Advanced communication, presentation, facilitation, organizational, and planning skills.
• Fluent verbal and written communication skills in English. 

Additional Information

Work location is Dublin.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

This role may be available on both a part-time and full-time basis. Please discuss with us about the flexibility you may require. 

Who we are
 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.
 

Job Summary

Zurich Insurance Europe AG, Ireland Branch is looking for a Workforce Planning Manager who will drive and optimise workforce strategies within our Personal Lines Underwriting Operations.

This key role will ensure our contact centre and underwriting teams which will enable them to serve customers efficiently across their preferred channels.

The focus of the role will be on analysing workforce data, forecasting staffing needs, and developing actionable plans to close any gaps. You will be central to designing, building, and rolling out capacity and planning management activities, working closely with stakeholders to deliver effective operational planning.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Workforce Planning Manager your main responsibilities will include, but not necessarily limited to the following: 

• Analyse data to forecast future staffing requirements and resource allocation.
• Design and implement capacity and planning management activities to support PL UW OPS.
• Develop and present regular reports on workforce utilisation and performance.
• Build and adopt forecasting models for changing demand, technology, and customer engagement.
• Collaborate with key stakeholders on operational planning and business readiness.
• Use data-driven insights to drive continuous improvement and support business strategy.
• Standardise and enhance reporting using tools such as Tableau.
• Lead process improvements for performance monitoring and reporting

Your Skills and Experience

• Third-level degree in business or a technical discipline.
• At least 5 years’ experience in resource coordination, workforce planning, or project support.
• Strong analytical, organisational, and communication skills.
• Proficiency in Excel and familiarity with planning tools (e.g., Jira, Salesforce, Genesys).
• Experience building stakeholder relationships and managing change.
• Ability to interpret and present complex data to support business decisions.
• Customer-focused, commercially aware, and comfortable influencing at all levels.

Future Growth

This role will be pivotal as we transform our workforce management approach over the next 2–3 years, with opportunities to shape long-term strategies and develop new capabilities as our business evolves.

Additional Information

Primary work location is Dublin or Wexford but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life is one of the leading Life, Pension and Investment companies in the Irish market. Our success is based on the solid foundations of superior product design, market leading investment performance and a strong ethos of providing high quality service to our Customers and our Brokers. 

We have almost doubled our market share in recent years and our ambition does not end there. Our proposition is compelling and our marketing team is instrumental in delivering our message to the market.

To help us meet our growth plans we are expanding our Marketing team. We are currently looking for enthusiastic, creative and ambitious marketers to work within the team. Successful candidates will preferably have experience in Life and Pensions, be confident working with many different stakeholders, have lots of energy & enthusiasm, and be comfortable working in a fast-paced dynamic work environment.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

Responsibilities will include, but will not be limited to, the following:

•    Support the development and running of innovative marketing campaigns to grow Zurich’s share of the market.
•    Maintenance of customer marketing collateral (including web content, brochureware, sales presentations).
•    Work closely with our sales teams in the running of events and ensure all events take place in line with Zurich Event best practices.
•    Support the marketing communication strategy with our sales and customers teams
•    Work closely with other marketing teams, product teams and customer services to ensure high companywide understanding of product range.
•    Participate in ad-hoc marketing/business projects as required.

Your Skills and Experience

Skills and Experience:

•    Relevant third level degree and/or professional marketing qualification.
•    Ideally have 2 to 4 years’ experience in the financial services industry.
•    Good written and verbal skills

Competencies:

•    Good marketing/sales skills – evidence of relevant qualifications would be an advantage.
•    Strong communication and organisational skills. 
•    Strong attention to detail. 
•    Ability to manage multiple tasks simultaneously to tight deadlines. 
•    High level of interpersonal and customer service skills.

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life is one of the leading Life, Pension and Investment companies in the Irish market. Our success is based on the solid foundations of superior product design, market leading investment performance and a strong ethos of providing high quality service to our Customers and our distribution partners. 

We have almost doubled our market share in recent years, and our ambition does not end there. Our proposition is compelling, and our marketing team is instrumental in delivering our message to the market.

We are currently looking for an enthusiastic, experienced Life and Pensions marketing professional to work within our Broker Marketing team. 

This is an integral role for our marketing function and will report directly into the Broker Marketing Lead. The successful candidate will have a Life and Pensions background, be confident managing different stakeholder relationships, have lots of energy and enthusiasm, and be comfortable working in a fast-paced dynamic work environment. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your role

Overall responsibilities will include, but will not be limited to, the following:

•    Help develop and drive innovative marketing campaigns to grow Zurich’s share of the Retail Pensions market (Pre- and Post-Retirement).
•    Develop, deliver, and maintain Pensions marketing collateral (including web content, customer brochureware, sales presentations, trade articles) to support the distribution of Zurich’s products to customers, financial advisors and internal audience.
•    Be a driver and an active supporter of the Pensions marketing communication strategy with our sales team & help ensure it remains a priority for the company.
•    Work closely with internal and external stakeholders to ensure accurate representation of ideas, processes and messaging. 
•    Identify and exploit opportunities to utilise bespoke marketing support for Financial Advisors to best advantage.
•    Work closely with other marketing teams, product teams and customer services to ensure high companywide understanding of product range.
•    Participate in ad-hoc marketing/business projects as required.

Experience:

•    Relevant third level degree and/or professional marketing qualification.
•    Ideally have 3 to 5 years’ experience in a similar role or in an area directly related to the advisor market.

Your Skills and Experience

Skills and Competencies:

•    Excellent Pensions marketing/sales skills – evidence of relevant qualifications would be an advantage.
•    Will have a good understanding of the wider pensions industry, in particular the importance of the relevant products and how they apply to customers. Can identify the key aspects of products and understand how to communicate them to different stakeholders. 
•    Proven ability to spot market trends and generate insightful content
•    Will have excellent writing and communication skills including content generation and sales presentation skills. 
•    Will have a high level of relationship, stakeholder management, and customer service skills. 
•    Demonstrate a strong attention to detail.
•    Ability to manage multiple tasks simultaneously to tight deadlines. 

Additional Information

Additional Information
 

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

IT Senior Auditor

Join Zurich's Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities. We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and innovation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI. 

If you are looking to thrive in a dynamic and fulfilling environment, we invite you to join us on our journey. We are currently seeking an IT Senior Auditor to join our team in Dublin.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

You will work with members of the audit team across all aspects of an audit - working through sections of audit planning, scoping, assessing key risks, the design and operational assessment, and developing reporting. You will collaborate with audit team members across Group Audit. Working with the audit team, you will develop a deep understanding of the business and its risks. You will co-develop high-quality audit approaches including leveraging Data Analytics, assess IT fundamentals and leverage GenAI. And support reporting that provide key insights and influence stakeholders in Zurich Ireland. You will support a collaborative, learning, and team environment. You will contribute to strategic priorities and learn and apply innovative audit approaches, new world skills (Data Analytics, IT fundamentals, and GenAI) and Agile methods.

Your Responsibilities

As an IT Senior Auditor your main responsibilities will include, but not necessarily be limited to, the following:

High Quality Audits: Support the delivery of audits to exceptional quality, on time and with impact. Leverage Data Analytics and GenAI, assess IT fundamentals throughout the audit process. 
Insightful Reporting: Contribute to drafting impactful issue summaries.
Build Strong Connections: Build and maintain constructive relationships with stakeholders during audits.
Foster a Learning Culture: Take an active role in your development in business technical, new world, and human skills, actively applying a growth and learning mindset.
Embrace New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
Collaborate As One: Collaborate throughout audits with all levels to achieve the best possible outcomes on audit.
Uphold Ethics and Integrity: You will uphold and model the highest standards on ethics and integrity, ensuring compliance with all relevant standards, regulations, and internal policies.  

Your Skills and Experience

As an IT Senior Auditor your skills and qualifications will include:

Relevant bachelor’s or master’s degree, or relevant qualification qualification [e.g., chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent].
Minimum 4+ years of relevant experience, e.g., at a Senior Auditor or Auditor level within IT Audit, IT Risk Management or IT Management. Preferably within Insurance or Financial Services
Good understanding of IT Audit methodologies and techniques, relevant internal control frameworks and awareness of applicable regulatory requirements
Good knowledge of technology risks and controls, including new technologies (e.g., Robotics, AI, API, Cloud, Data Loss Prevention, Cyber) and third-party/outsourcing.
Experience within complex, fast moving and international organizations.
Good understanding of audit methodology, Internal Audit Standards and internal control frameworks preferred.
Experience with and good understanding of new world skills (DA, ITGC and GenAI)
Good project management skills, with the ability to prioritize tasks effectively and consistently deliver high-quality outcomes on time.
Passion and enthusiasm to continue to grow yourself.

Additional Information

This position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Junior Auditor

Join Zurich's Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities. We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and innovation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI.

If you are looking to thrive in a dynamic and fulfilling environment, we invite you to join us on our journey. We are currently seeking a Junior Auditor to join our team in Dublin.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Junior Auditor, you will contribute to delivering impactful audit engagements, working closely with senior audit team members across GA. Collaborating with other members of the audit team, you will develop an understanding of the business and its risks. You will be involved in all stages of the audit – from planning to reporting. You will work in a collaborative, learning, and supportive team environment. You will have the opportunity to gain experience and apply innovative audit approaches, new world skills (Data Analytics, IT fundamentals, and GenAI), and agile methods.

Your responsibilities

As an Auditor your main responsibilities will include, but not necessarily be limited to, the following:

High Quality Audits: Support the delivery of the audit plan by completing your assigned audit work of exceptional quality, on time and with impact. Leverage Data Analytics and GenAI, assess IT fundamentals throughout the audit process. 
Insightful Reporting: Contribute to drafting impactful issue summaries.
Build Strong Connections: Build and maintain constructive relationships with stakeholders during audits.
Foster a Learning Culture: Take an active role in your development in business technical, new world, and human skills, actively applying a growth and learning mindset.
Embrace New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
Collaborate As One: Collaborate throughout audits with all levels to achieve the best possible outcomes on audit.
Uphold Ethics and Integrity: You will uphold and model the highest standards on ethics and integrity, ensuring compliance with all relevant standards, regulations, and internal policies.  

Your Skills and Experience

As a Junior Auditor your skills and qualifications will include:

• Relevant bachelor’s or master’s degree, or relevant qualification.
• Minimum 1 year of relevant experience, e.g. within Internal Audit, Risk Management, or Compliance. Preferably in the Insurance or Financial Services Industry.
• Experience within complex, fast moving and international organizations preferred.
• Basic understanding of audit methodology, Internal Audit Standards and internal control frameworks preferred.
• Basic understanding of insurance preferred.
• Experience and basic understanding of new world skills (DA, ITGC and GenAI) preferred.
• Basic project management skills, with the ability to prioritize tasks and consistently deliver assigned activities on time.
• Passion and enthusiasm to continue to grow yourself.

Additional Information

This position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford.

The successful candidate will work within the Personal Lines Team dealing directly with brokers on their policies, addressing policy renewals, new business and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to get experience in the areas of; customer service, customer retention, policy administration, and sales – across our home, motor and travel products.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following:

-Deliver telephone-based support to customers on all aspects of general insurance underwriting
-Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner – striving to exceed quality customer service
-Retain current customers in line with challenging business targets
-Identify upsell opportunities for additional policy benefits
-Contact targeted renewals to drive retention targets
-Build rapport & relationship with our potential and existing customers
-Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
-Focus on the achievement of challenging service levels with customer centricity crucial to all processes

Your Skills and Experience

As a Personal Lines Agent your skills and qualifications will include:

-Excellent phone manner & communication skills
-Good IT Skills (use of MS Office Products)
-Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers
-Experience within the insurance industry would be an advantage
-Completed or be in the process of completing CIP as a minimum and / or ACII qualification
-Demonstrate excellent verbal & written communication skills
-Have attention to details, ability to interpret data and ability to follow work through
-Have the ability to prioritise and manage own work while considering the greater impact on the team
-Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
-Build rapport with our customers quickly & put the customer at the centre of everything we do
-Be resilient in the nature of our work and adapt to changing conditions
-Have good negotiation skills to close renewal offer & be target focused.
-Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products
-Demonstrate solution focus in approach to work and dealing with stakeholders

Additional Information

Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Ireland (ZLAP) is looking for a German speaking Life Insurance Underwriter/Claims Assessor who will underwrite and analyse applications for Life and Serious Illness products or claims assessment. We are looking for an ambitious individually with ideally 3-5 years market experience as an Underwriter.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. This offer is conditional upon and subject to the Company being satisfied on reasonable grounds, in advance of you accepting this offer, that you meet the Central Bank Fitness and Probity Standards appropriate to the position, and have relevant qualifications from an MCC perspective.

Your Role

As a German Life Insurance Underwriter/claims assessor your main responsibilities will include, but not necessarily be limited to, the following:

•    Make quality, timely decisions in line with the Zurich underwriting or claims philosophy and frameworks, underwriting applications to a high standard
•    Display excellent communication skills with a broad range of stakeholders, including customers and advisers
•    Resolve positive decision challenges by explaining decisions made
•    Help create a culture of continuous improvement
•    Always act with integrity, demonstrating a positive can-do attitude
•    Consistently takes ownership for personal development and acts as a role model contributing to a positive and supportive team culture and Identifies training opportunities for self and others and assists with training as directed.
•    Drives quality for the team, providing feedback on errors and providing root cause analysis of errors to avoid repeated mistakes; implements change or remedial action where appropriate.

Your Skills and Experience

As a German Life Insurance Underwriter your skills and qualifications will include: 

•    Fluent written and spoken German is essential.
•    3-5 years market experience with an Underwriting Authority for Life, Serious Illness or risk claims experience or hold a medical qualification such as nursing
•    A relevant business degree and/or industry qualification/or medical qualification
•    Excellent interpersonal and communication skills.
•    Excellent organisational skills and display the ability to manage your time and workload as required.
•    Work well both in a team and individually and be self-motivated

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week. This is role which will initially be office based to allow for onboarding.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!