Job opportunities at Zurich Ireland

IT Senior Auditor

Join Zurich's Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities. We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and innovation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI. 

If you are looking to thrive in a dynamic and fulfilling environment, we invite you to join us on our journey. We are currently seeking an IT Senior Auditor to join our team in Dublin.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

You will work with members of the audit team across all aspects of an audit - working through sections of audit planning, scoping, assessing key risks, the design and operational assessment, and developing reporting. You will collaborate with audit team members across Group Audit. Working with the audit team, you will develop a deep understanding of the business and its risks. You will co-develop high-quality audit approaches including leveraging Data Analytics, assess IT fundamentals and leverage GenAI. And support reporting that provide key insights and influence stakeholders in Zurich Ireland. You will support a collaborative, learning, and team environment. You will contribute to strategic priorities and learn and apply innovative audit approaches, new world skills (Data Analytics, IT fundamentals, and GenAI) and Agile methods.

Your Responsibilities

As an IT Senior Auditor your main responsibilities will include, but not necessarily be limited to, the following:

High Quality Audits: Support the delivery of audits to exceptional quality, on time and with impact. Leverage Data Analytics and GenAI, assess IT fundamentals throughout the audit process. 
Insightful Reporting: Contribute to drafting impactful issue summaries.
Build Strong Connections: Build and maintain constructive relationships with stakeholders during audits.
Foster a Learning Culture: Take an active role in your development in business technical, new world, and human skills, actively applying a growth and learning mindset.
Embrace New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
Collaborate As One: Collaborate throughout audits with all levels to achieve the best possible outcomes on audit.
Uphold Ethics and Integrity: You will uphold and model the highest standards on ethics and integrity, ensuring compliance with all relevant standards, regulations, and internal policies.  

Your Skills and Experience

As an IT Senior Auditor your skills and qualifications will include:

Relevant bachelor’s or master’s degree, or relevant qualification qualification [e.g., chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent].
Minimum 4+ years of relevant experience, e.g., at a Senior Auditor or Auditor level within IT Audit, IT Risk Management or IT Management. Preferably within Insurance or Financial Services
Good understanding of IT Audit methodologies and techniques, relevant internal control frameworks and awareness of applicable regulatory requirements
Good knowledge of technology risks and controls, including new technologies (e.g., Robotics, AI, API, Cloud, Data Loss Prevention, Cyber) and third-party/outsourcing.
Experience within complex, fast moving and international organizations.
Good understanding of audit methodology, Internal Audit Standards and internal control frameworks preferred.
Experience with and good understanding of new world skills (DA, ITGC and GenAI)
Good project management skills, with the ability to prioritize tasks effectively and consistently deliver high-quality outcomes on time.
Passion and enthusiasm to continue to grow yourself.

Additional Information

This position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Auditor

Join Zurich's Group Audit team and be part of a global community dedicated to keeping Zurich safe. With over 250 colleagues from 33 nationalities, we work as one global team striving for excellence and creating the best function for our company, our people, and our communities. We embrace and leverage the diverse skills our team brings to provide valuable insights to our stakeholders. We have a real passion for high performance, collaboration, and innovation, as we aim to push boundaries and set new standards for our profession. This includes all our people driving value from data and enhancing their work through AI.

If you are looking to thrive in a dynamic and fulfilling environment, we invite you to join us on our journey. We are currently seeking an Auditor to join our team in Dublin.

This is a hybrid role. The role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As an Auditor, you will contribute to delivering impactful audit engagements, working closely with audit team members across GA. Collaborating with other members of the audit team, you will develop an understanding of the business and its risks. You will be involved in all stages of the audit – from planning to reporting. You will work in a collaborative, learning, and supportive team environment. You will have the opportunity to gain experience and apply innovative audit approaches, new world skills (Data Analytics, IT fundamentals, and GenAI), and agile methods.

Your responsibilities

As an Auditor your main responsibilities will include, but not necessarily be limited to, the following:

High Quality Audits: Support the delivery of the audit plan by completing your assigned audit work of exceptional quality, on time and with impact. Leverage Data Analytics and GenAI, assess IT fundamentals throughout the audit process. 
Insightful Reporting: Contribute to drafting impactful issue summaries.
Build Strong Connections: Build and maintain constructive relationships with stakeholders during audits.
Foster a Learning Culture: Take an active role in your development in business technical, new world, and human skills, actively applying a growth and learning mindset.
Embrace New World Skills: Actively enhance your new world skills: Data, IT and GenAI. Recognize their importance in delivering optimal audit outcomes and future-proofing your skillsets.
Collaborate As One: Collaborate throughout audits with all levels to achieve the best possible outcomes on audit.
Uphold Ethics and Integrity: You will uphold and model the highest standards on ethics and integrity, ensuring compliance with all relevant standards, regulations, and internal policies.  

Your Skills and Experience

As an Auditor your skills and qualifications will include:

• Relevant bachelor’s or master’s degree, or relevant qualification [e.g., chartered accountant, CPA, CIA, CISA or equivalent, MBA or equivalent]
• Minimum 2+ years of relevant experience, e.g. within Internal Audit, Risk Management, or Compliance. Preferably in the Insurance or Financial Services Industry
• Experience within complex, fast moving and international organizations preferred.
• Basic understanding of audit methodology, Internal Audit Standards and internal control frameworks preferred.
• Basic understanding of insurance preferred
• Experience and basic understanding of new world skills (DA, ITGC and GenAI) preferred.
• Basic project management skills, with the ability to prioritize tasks and consistently deliver assigned activities on time.
• Passion and enthusiasm to continue to grow yourself.

Additional Information

This position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Business Lines New Business Underwriter - 12 month FTC

Zurich Insurance Europe AG, Ireland Branch is looking for a Business Lines New Business Underwriter - 12 month FTC.

The Business Lines New Business Team are responsible for meeting the insurance needs of our Business Lines customers through our broker channel. The New Business Underwriter will be required to work closely with our broker partners and other internal functions such as Head of New Business, Pricing, Line of Business Heads, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed in accordance with framework, policies, authority levels and guidelines whilst delivering on our financial plan.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Business Lines New Business Underwriter your main responsibilities will include, but not necessarily be limited to, the following:

-    Underwrite and analyse new business submissions an adherence with the Zurich Way of underwriting, Zurich risk appetite and within delegated authority levels.
-    Negotiating terms & conditions with our broker partners in line with our agreed strategy and target risk appetite whilst nurturing broker relationships. 
-    Manage and proactively prioritise new business pipeline and work queues, in conjunction with Sales and Distribution, ensuring agreed SLA’s are adhered to.
-    Continuous engagement with Sales and Distribution, Risk Engineering (when applicable) and broker partners to generate, drive and secure new business opportunities.
-    Build relationships in support of customer/business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account) 
-    Implement agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline 
-    Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights, supporting testing, pricing feedback and participating in training where necessary. 
-    Adhere to Central Bank compliance standards of operating 
-    Demonstrate high level of Quality Assurance in all elements of the underwriting process 
-    Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion 
-    Maintain underwriting records in accordance with regulatory /statutory and internal requirements, using a disciplined approach to exposure evaluation, risk assessment and pricing.
-    Identify training opportunities for self and other and assists with training as directed. 
-    Be flexible to participate in ad hoc projects
-    On occasion having to deliver superior service in the management of renewals

Your Skills and Experience

As a Business Lines New Business Underwriter your skills and qualifications will include: 

Required

•    3 years plus industry knowledge 
•    Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII 
•    Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance
•    Excellent numerical and analytical skills 
•    Excellent knowledge of Zurich products/policy wordings

Competencies: 

•    Ability to work within a team environment – focused on the achievement of both individual and team goals
•    Ability to build key relationships with partners & customers 
•    Excellent communication skills (both verbal and written)
•    Strong negotiation skills
•    Excellent planning and organisational skills to manage and prioritise workload and adapt quickly within a fast-faced environment, responding effectively to customer needs and expectations. 
•    A strong team player with a flexible, positive attitude towards work including changes to technology, functionality driven initiatives, and additional/new product lines. 
•    Strong leadership and delegation skills 
•    Enthusiasm, ambition and innovation
•    Ability to operate independently
•    Good research skills 
•    Pro-active with strong problem-solving, decision-making and judgment skills
•    Excellent attention to detail, including a strong ability to multitask 
•    Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations 
•    Excellent planning and organisational skills that support a high service standard 
•    All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values

Additional Information

Primary work location is Wexford  but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter XYZ is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Test Engineer Dublin/Wexford Hybrid

Zurich Insurance Europe AG, Ireland Branch is looking for a test Engineer to join the team in Dublin or Wexford on a Fixed Term Contract. 

Zurich IT Department is currently divided between two locations (Blackrock Dublin & Wexford). The role advertised will be predominately based in Wexford/Dublin (Hybrid) with the primary focus on supporting the Zurich General Insurance business. 

The IT team & test team works closely with local Business Change, local subject matter experts and key 3rd parties to deliver and manage IT solutions that support the business strategy of Zurich Ireland.

Zurich Ireland is committed to transforming the current application landscape. The dynamic of Zurich IT department will evolve over time with the development of these transformation programmes. This will offer the successful candidate the opportunity to develop new skills and further career opportunities.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.

Please talk to us at interview about the flexibility you may need.

Your Role

We're seeking a motivated Test Engineer on a Fixed Term Contract to join our dynamic IT team, supporting our ongoing digital transformation initiatives. This hybrid role offers an excellent opportunity to develop your testing skills while contributing to critical business applications that serve our customers across Ireland.

We welcome candidates from diverse backgrounds and will provide cross-training. We welcome candidates with insurance industry expertise who are looking to transition into testing role.

You'll work closely with our Business Change teams, subject matter experts, and key third-party partners to deliver high-quality IT solutions that drive our business strategy forward.

Your Skills & Experience

Core Testing Activities

• Design, implement, and execute both automated and manual test scripts following established test plans according to agreed testing schedules and methodologies
• Perform detailed analysis of testing activities across all environments
• Identify, log, and track defects, risks, and issues with precision and clarity on Jira

Collaboration & Communication

• Partner with cross-functional teams to understand project objectives and testing requirements
• Build strong working relationships with Test Team and Project Team members
• Report testing progress and results to Test Lead/Test Manager
• Communicate effectively with stakeholders and third-party vendors

 Technical Development

• Develop, execute, and debug automated test scripts
• Work with Automation and project teams to meet operational targets and timelines
• Contribute to continuous improvement of testing processes and methodologies
• Adapt to new technologies and testing frameworks as needed
• Required Qualifications

Technical Skills

• 1-2 years hands-on experience with test automation frameworks (preferably Selenium WebDriver)
• Knowledge of automation testing concepts and best practices
• Experience with Python and PyCharm IDE
• Strong understanding of software testing principles and SDLC
• Exposure to at least one programming language (Python, Java, etc.)

Preferred Technical Experience

• Visual Basic for Applications (VBA) scripting
• CI/CD tools: Bitbucket, Bamboo, Jenkins, JUnit
• JIRA for test management (test plans, execution, and test cases)
• Playwright automation framework
• API testing tools: Postman, Swagger, Rest Assured
• iSeries environment testing
• Formal software testing qualification

Industry Knowledge 

• General Insurance industry understanding
• Underwriting processes and procedures

Personal Attributes

Core Competencies

• Proactive and enthusiastic with a commitment to excellence
• Adaptable to fast-paced environments with varying workloads
• Strong problem-solving and analytical thinking skills
• Team-oriented with ability to build positive working relationships
• Quality-focused with attention to detail
• Self-motivated with ability to work independently under limited supervision

Professional Skills

• Excellent interpersonal and communication abilities
• Systematic and methodical approach to work#
• Personal accountability for issue resolution
• Continuous improvement mindset

Additional Information

Primary work location is Dublin or Wexford but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter XYZ is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance plc is looking for temporary Group Pensions Administrators to join a newly established project team. This team will be responsible for supporting the delivery of Auto Enrolment (AE) related activities within the Group Pensions department over the coming months. This is a new and exciting role which will support a key project for our business. 

The role itself will focus on what matters to Zurich customers. Meeting customer demands is a key part of this role. The role offers you the ability to expand your knowledge base and create future opportunities within Corporate Life & Pensions.

 
Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. 

 
This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Group Pensions Administrator, your main responsibilities will include, but not necessarily be limited to, the following:

    Actively contribute to the development and success of a newly formed project team by sharing ideas, supporting team goals, and collaborating with colleagues to deliver project objectives efficiently and effectively.
    Support the delivery of AE related activities across the business unit. These activities include the onboarding and administration of new entrants to group pension schemes.
    Ensure the successful and timely completion of AE related activities.
    Ensuring that our customers come first is a key responsibility of the role.
    Ensure delivery of high standard output that meets customers’ expectations in terms of quality and timeliness.
    Ensure customer requests are delivered in line with all applicable regulations e.g., CPC, GDPR, Pensions Act…. etc.
    Interacting with other areas of Corporate Life & Pensions (Sales, Customer Relationship Management (CRM) and Marketing) will be an important factor in this role.

Your Skills and Experience

 As a Group Pensions Administrator your skills and qualifications will include:

•    A third-level qualification is required.
•    Excellent working knowledge of MS Excel & Word.
•    Previous administration experience is an advantage.
•    Excellent attention to detail and a commitment to delivering high standards.
•    Ability to work in a dynamic team environment.
•    Be well organised, results driven and capable of working to tight deadlines.
•    Good communicator with excellent interpersonal skills.
•    Ability to work in a dynamic team environment.

Additional Information

Primary work location is Blackrock, Co Dublin. The work is office based for at least the first four to six months. 
 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 
Who we are
 Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.
 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Job Summary

Zurich Life Assurance plc is looking for a 12 month maternity cover Group Pensions Administrator for the Annual Reporting team. The role itself will focus on understanding what matters to Zurich customers. Meeting regulatory deadlines is a key part of this role. The role offers you the ability to expand your knowledge base and create future opportunities within the Corporate Life & Pensions area. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Group Pensions Administrator in the Annual Reporting Team your main responsibilities will include, but not necessarily be limited to, the following:

•    Preparation and issuing of the Annual Pension Benefit Statements. 
•    Supporting the oversight of the Trustee Annual Reports including the preparation and review of audit documentation.
•    Support in issuing Pension Benefit Statements cover letters to brokers/Employers.
•    Managing day to day queries by supporting the team mailbox and queues in a timely manner.
•    Maintain an understanding and awareness on key aspects of Pension Regulations, IORPII directive, Master Trusts.
•    Identify areas where the service to members could be improved.
•    Assist in more complex/project work.
•    Provide back-up support on schemes and other work priorities across the team.
•    Adhering to all data protection requirements.
•    Handling of queries from client companies, trustees, auditors.

Your Skills and Experience

As a Group Pensions Administrator for the Annual reporting team your skills and qualifications will include: 

•    1-3 years of pension’s administration experience or account reconciliation. 
•    Proficient knowledge of MS Office Products, with specific emphasis on expertise in Excel, is a must. 
•    Strong numeric ability. 
•    Excellent analytical skills. 
•    Knowledge of Defined Contribution pension schemes – specifically knowledge about monthly contribution processing and annual renewal processing. 
•    Be well organised and capable of working to tight deadlines. 
•    Excellent interpersonal skills. 
•    Ability to work independently and also in a dynamic team environment. 
•    Be enthusiastic ambitious self-starter. 
•    Ability to build and maintain meaningful relationships with all colleagues and clients.
•    Attention to detail is essential along with excellent verbal and written communication skills.
•    Its desirable to be working towards a recognised industry qualification that meets Central Bank Minimum Competency Requirements e.g. IIPM/QFA.

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Insurance Plc in our Wexford Centre of Excellence is looking for a Finance Operations Agent. The successful candidate will work in the Finance Operations team and report to the Finance Operations Team Coach.

Your Role

•    Daily debt collection with responsibility for some key A/C management
•    Dealing with customers ensuring payments received and resolving any issues/queries
•    Adherence to daily, weekly, monthly and quarterly deadlines
•    Work closely with distribution/other departments within Operations and other stakeholders to identify potential problems at an early stage ensuring swift resolution of issues to eliminate delayed payment.
•    Direct Debit management.
•    Accounts Receivable processing and management ensuring all accounts are reconciled on a daily basis.
•    Proactively work towards a system of continuous improvement around processes and procedures and standardisation of the receivables function
•    Cash allocation
•    Carry out detailed reporting with respect to current and aged debt for presentation and review by management
•    Any other duties and responsibilities which management deem appropriate
•    Participate in ad hoc project work that may present within the business
•    Liaise and interact with various departments

Your skills and experience

•    A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma. 

Preferred Qualification & Experience:

•    Previous administration experience an advantage
•    Customer service experience an advantage
•    Accounts receivable experience desirable
•    Excellent attention to detail
•    Ability to work in a dynamic team environment 
•    Ability to manage ambiguity
•    Well-organised, results driven and capable of working to tight deadlines
•    Good communicator with excellent interpersonal skills 
•    Ability to work independently 
•    Have an appetite for continuous personal development
•    Be enthusiastic and a self-starter 
•    Good working knowledge of Microsoft Word, Excel and Outlook

Additional Information

Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations.

Some benefits include: Training & development opportunities; Staff Pension Scheme; Free on-site parking; Sports and Social Club; Bike to work/Tax Saver; Bicycle Parking & Shower Facilities; and more.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Motor Claims Handler

Based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels. 
 
The successful candidate of this contract will be responsible for the administration, and negotiation of a portfolio of damage claims and other claims-related activities on behalf of Zurich Insurance plc.  Reporting to the Team Lead, the claims handler will be required to work closely with claimants providing excellent customer service and accurate claims advises.  Working closely with other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims and within handling authority levels.

Your Role

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:  

•    Establish timely, accurate, and consistent reserves and perform ongoing reviews throughout the claims cycle.
•    Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided.
•    Drive cases to a timely and accurate resolution, with an absolute focus on customer service.
•    Provide a high standard of customer service and adherence to legal and regulatory requirements.
•    Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes.
•    Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes
•    Administration, investigation, and settlement of damage claims.  
•    Negotiating fair settlement in line with Company standards
•    Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence
•    Adhere to Central Bank compliance standards of operating 
•    Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion 
•    Maintain Claims Records in accordance with regulatory /statutory and internal requirements

Your Skills and Experience

Minimum Qualifications:
 
•    A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification
•    Applicants should hold or have the desire to pursue a Certificate in Insurance Practice (CIP) and/or Association of Insurance Institute ACII qualification. In recognition of this, a comprehensive study support package will be provided.
 

Preferred Qualification & Experience:
 
•    Strong customer service skills focused on the delivery of quality customer service 
•    Strong verbal and written communication skills 
•    Be able to prioritise and work to deadlines
•    Desire to learn and be flexible to business change
•    Ability to recognise and understand appropriate legislative regulations
•    Working at all times lawfully and in accordance with pre-defined regulatory compliance
•    Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills 
•    Ability to work within a team environment focused on the achievement of both individual and team goals 
•    An innovative approach to work, training and problem solving
•    An enthusiastic and flexible approach that includes the ability to self-motivate 
•    Quick learning capabilities and an aptitude for understanding the variable elements of insurance products 
•    Ability to resolve customer problems 

Additional Information

Primary work location is Wexford, Ireland. Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford.

The successful candidate will work within the Personal Lines Team dealing directly with brokers on their policies, addressing policy renewals, new business and mid-term adjustments. Supporting the broker with their underwriting queries. The role provides an opportunity to get experience in the areas of; customer service, customer retention, policy administration, and sales – across our home, motor and travel products.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following:

-Deliver telephone-based support to customers on all aspects of general insurance underwriting
-Respond to customer queries relating to our products (home, motor & travel) in a timely and efficient manner – striving to exceed quality customer service
-Retain current customers in line with challenging business targets
-Identify upsell opportunities for additional policy benefits
-Contact targeted renewals to drive retention targets
-Build rapport & relationship with our potential and existing customers
-Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities
-Focus on the achievement of challenging service levels with customer centricity crucial to all processes

Your Skills and Experience

As a Personal Lines Agent your skills and qualifications will include:

-Excellent phone manner & communication skills
-Good IT Skills (use of MS Office Products)
-Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers
-Experience within the insurance industry would be an advantage
-Completed or be in the process of completing CIP as a minimum and / or ACII qualification
-Demonstrate excellent verbal & written communication skills
-Have attention to details, ability to interpret data and ability to follow work through
-Have the ability to prioritise and manage own work while considering the greater impact on the team
-Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
-Build rapport with our customers quickly & put the customer at the centre of everything we do
-Be resilient in the nature of our work and adapt to changing conditions
-Have good negotiation skills to close renewal offer & be target focused.
-Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products
-Demonstrate solution focus in approach to work and dealing with stakeholders

Additional Information

Primary work location is Wexford. Position is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Ireland (ZLAP) is looking for a German speaking Life Insurance Underwriter/Claims Assessor who will underwrite and analyse applications for Life and Serious Illness products or claims assessment. We are looking for an ambitious individually with ideally 3-5 years market experience as an Underwriter.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

The role to which you are applying for is a “Controlled Function (CF)” within the meaning of the Central Bank Reform Act, 2010. This offer is conditional upon and subject to the Company being satisfied on reasonable grounds, in advance of you accepting this offer, that you meet the Central Bank Fitness and Probity Standards appropriate to the position, and have relevant qualifications from an MCC perspective.

Your Role

As a German Life Insurance Underwriter/claims assessor your main responsibilities will include, but not necessarily be limited to, the following:

•    Make quality, timely decisions in line with the Zurich underwriting or claims philosophy and frameworks, underwriting applications to a high standard
•    Display excellent communication skills with a broad range of stakeholders, including customers and advisers
•    Resolve positive decision challenges by explaining decisions made
•    Help create a culture of continuous improvement
•    Always act with integrity, demonstrating a positive can-do attitude
•    Consistently takes ownership for personal development and acts as a role model contributing to a positive and supportive team culture and Identifies training opportunities for self and others and assists with training as directed.
•    Drives quality for the team, providing feedback on errors and providing root cause analysis of errors to avoid repeated mistakes; implements change or remedial action where appropriate.

Your Skills and Experience

As a German Life Insurance Underwriter your skills and qualifications will include: 

•    Fluent written and spoken German is essential.
•    3-5 years market experience with an Underwriting Authority for Life, Serious Illness or risk claims experience or hold a medical qualification such as nursing
•    A relevant business degree and/or industry qualification/or medical qualification
•    Excellent interpersonal and communication skills.
•    Excellent organisational skills and display the ability to manage your time and workload as required.
•    Work well both in a team and individually and be self-motivated

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week. This is role which will initially be office based to allow for onboarding.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!