Job opportunities at Zurich Ireland

Job Summary

Zurich Life Assurance plc is looking for an Underwriting Administrator to be involved in the processing and issue of new risk policies for the Life side of the business (Pensions, Life and Protection, Savings and Investments) .

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your role

As an Underwriting Administrator your role will heavily involve the processing of New Business Risk applications. The candidate will need to provide a high quality on demand services for customers and brokers and have the ability to organise their own flow of work within the department.
 
As the Underwriting Administrator your main responsibilities will include, but not necessarily be limited to, the following:

 
• Input and issue of Risk policies
• Post processing for insurance applications
• Dealing with broker queries (via mail, email and telephone)
• Issuing letters, mails and Documents to Brokers

Your Skills and Experience

As the Underwriting Administrator your skills and qualifications will include: 

 
• The successful candidate will display excellent interpersonal and communication skills. 
• You will be committed to achieving excellent customer outcomes. 
• You will possess excellent organisational skills and display the ability to manage your time and workload as required, while displaying a flexible approach to your work and learning. 
• You will be highly accurate in the daily processing that is completed. 
• You will have good computer and keyboard skills.

Additional Information

Primary work location is Blackrock. Position is Dublin-based. This is a hybrid role which will require 2-3 days in office (Blackrock) per week.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels. 

 
The successful candidate of this contract will be responsible for the administration, and negotiation of a portfolio of damage claims and other claims-related activities on behalf of Zurich Insurance plc.  Reporting to the Team Lead, the claims handler will be required to work closely with claimants providing excellent customer service and accurate claims advises.  Working closely with other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims and within handling authority levels.

Your role

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:

• Establish timely, accurate, and consistent reserves and perform ongoing reviews throughout the claims cycle.

• Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided.

• Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity material damage claims.

• Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense.

• Manage key internal and external relationships to ensure all key stakeholders are informed on relevant file updates

• Provide a high standard of customer service and adherence to legal and regulatory requirements.

• Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes.

• Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes

• Administration, investigation, and settlement of claims.

• Negotiating fair settlement in line with Company standards

• Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence

• Implement agreed technical standards, controls, practices and procedures, thereby maintaining claims discipline

• Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights

• Adhere to Central Bank compliance standards of operating

• Be flexible to participate in ad hoc projects

• Deliver superior service in the management of your claims portfolio

Your skills and experience

Required:

• 3 years plus industry experience

• Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII

• Excellent technical insurance knowledge

• Excellent numerical and analytical skills

• Strong decision making and sound numeric skills

• High level of interpersonal and communication (verbal/written) skills

• Experience in the engagement of suppliers and external vendors

• Desire to learn and be flexible to business change

• Ability to recognize, understand and adhere to appropriate legislative regulations

Competencies:

• Strong customer service skills focused on the delivery of quality customer service

• Strong verbal and written communication skills

• Be able to prioritise and work to deadlines

• Desire to learn and be flexible to business change

• Ability to recognise and understand appropriate legislative regulations

• Working at all times lawfully and in accordance with pre-defined regulatory compliance

• Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills

• Ability to work within a team environment focused on the achievement of both individual and team goals

• An innovative approach to work, training and problem solving

• An enthusiastic and flexible approach that includes the ability to self-motivate

• Quick learning capabilities and an aptitude for understanding the variable elements of insurance products

• Ability to resolve customer problems

• All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values.

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Based in our Centre of Excellence in Wexford. The Claims Teams, based across both Wexford & Blackrock, are responsible for meeting the Insurance needs of our customers through both our broker and direct channels.

The successful candidate of this contract will be responsible for the administration, and negotiation of a portfolio of damage claims and other claims-related activities on behalf of Zurich Insurance plc. Reporting to the Team Lead, the claims handler will be required to work closely with claimants providing excellent customer service and accurate claims advises. Working closely with other internal operations, such as Underwriting, Finance, and Sales & Distribution to ensure all areas of the business are managed according to the Zurich Way of Claims and within handling authority levels.

Your role

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:

• Establish timely, accurate, and consistent reserves and perform ongoing reviews throughout the claims cycle.

• Proactively manage a portfolio of cases to achieving a settlement, within the designated personal authority level, in line with established standards, procedures, and guidance provided.

• Drive cases to a timely and accurate resolution, with an absolute focus on customer service.

• Provide a high standard of customer service and adherence to legal and regulatory requirements.

• Drive efficient and effective claims management processes by utilising Industry leading telematics technology to achieve better outcomes.

• Strive for continuous improvement on claim file handling with feedback and support through the Quality Audit processes

• Administration, investigation, and settlement of damage claims.

• Negotiating fair settlement in line with Company standards

• Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence

• Adhere to Central Bank compliance standards of operating

• Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion

• Maintain Claims Records in accordance with regulatory /statutory and internal requirements

Your skills and experience

Minimum Qualifications:

• A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification

• Applicants should hold or have the desire to pursue a Certificate in Insurance Practice (CIP) and/or Association of Insurance Institute ACII qualification. In recognition of this, a comprehensive study support package will be provided.

Preferred Qualification & Experience:

• Strong customer service skills focused on the delivery of quality customer service

• Strong verbal and written communication skills

• Be able to prioritise and work to deadlines

• Desire to learn and be flexible to business change

• Ability to recognise and understand appropriate legislative regulations

• Working at all times lawfully and in accordance with pre-defined regulatory compliance

• Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills

• Ability to work within a team environment focused on the achievement of both individual and team goals

• An innovative approach to work, training and problem solving

• An enthusiastic and flexible approach that includes the ability to self-motivate

• Quick learning capabilities and an aptitude for understanding the variable elements of insurance products

• Ability to resolve customer problems

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter  is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Our successful and long-standing investment team, based in Blackrock, Co. Dublin, is seeking to recruit an Equity Analyst whose focus will be European equities. The role would be suitable for a recent graduate with a keen interest in the investment industry, or somebody looking to enter the industry.

Your Role

The main responsibilities of the successful candidate will include but will not be limited to:

• Security research analysis
• Portfolio analysis including performance and risk analysis
• Close collaboration with colleagues in the Zurich Life investment team
• Collaboration with other local functions and with the global investment colleagues

Your skills and experience

Technical Competencies

• An interest in equity markets and ESG related matters
• Good judgement and decision-making skills
• Numerate, analytical, and methodical
• Willingness to engage with challenging external environments
• Good Academic background

Non-Technical Competencies

• Performance and outcomes focused
• Good interpersonal skills
• Willingness and ability to work within a team
• Open and flexible approach
• Willingness to obtain the Chartered Financial Analyst (CFA) designation

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development.

As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance is looking for a Customer Marketing Team Lead to Report to the Head of Marketing. 

As a Team Lead you will work collaboratively to develop and execute high-profile advertising campaigns aligned with our brand strategies and target audiences. 

Your Role

As the Customer Marketing Team lead your main responsibilities will include, but not necessarily be limited to, the following: 

• Develop and manage Zurich’s above-the-line advertising and sponsorship activities to achieve our business goals
• Effectively communicate Zurich’s value proposition and brand to customers, brokers, financial planners and employees
• Champion the voice of the customer in marketing activities
• Work with Zurich’s data analytics team to define, gather, analyse customer data to assist in decision making, opportunity identification and evaluation of performance/potential
• Implement and manage customer/distributor research and develop a strong customer insights library
• Translating brand objectives and customer insights into compelling briefs
• Successfully engage with external creative agency partners to achieve campaign goals
• Work within business budgets, demonstrating return on investment and value delivered
• Manage the NPS process so as to interpret feedback and insights with a view to making appropriate recommendations

Your Skills and Experience

Your Skills and Experience will include:

•    Proven ability to manage and execute strong advertising campaigns across all channels
•    Relevant third level marketing degree or qualification
•    Advertising qualification an advantage
•    Minimum of 3 to 4 years experience in a similar role in the financial services industry
•    Proven ability to manage and execute strong advertising campaigns across all channels
•    Ability to lead marketing projects and initiatives
•    People management including coaching, feedback and performance management
•    Strong analytical and research skills
•    Excellent creative writing and communication skills and team collaboration  
•    Excellent relationship and stakeholder management skills

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development.

As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

 
Zurich IT Department is currently divided between two locations, Blackrock in Co. Dublin and Drinagh in Co. Wexford.
The role advertised will be predominately based in Wexford with the primary focus on supporting the Zurich General Insurance business. 

The IT team works closely with local Business Change, local subject matter experts and key 3rd parties to deliver and manage IT solutions that support the business strategy of Zurich Ireland. 

Zurich Ireland is committed to transforming the current application landscape. The dynamic of Zurich IT department will evolve over time with the development of these transformation programmes. This will offer the successful candidate the opportunity to develop new skills and further career opportunities.

Your role

The successful candidate will play a key role in the IT Department with responsibilities including…

•    Learning and Developing skills in the use of Innoveo Skye application 
•    Working on a cross functional project team to implement project and BAU enhancements and changes
•    Full training in Innoveo Skye will be provided
•    No prior experience with Innoveo Skye required

Role & Responsibilities:
•    Communicate and work effectively with internal teams
•    Work directly with Business user to capture document requirements
•    Take ownership of developments and manage to assigned deadlines
•    Exercise attention to detail in all aspects of performance
•    Multitask and think critically under pressure
•    Demonstrate creativity and innovation
•    Manage release of developments from Dev to UAT to Production 

 
Additional Job Functions:

•    Builds good working relationships with IT team and wider Business users
•    Experience in some light development such as Java & HTML (Advantage but not required)
•    Responds maturely to ambiguity and complexity.

Your skills & experience

Having the following technical competencies:

•    3 to 5 years’ experience in delivering software projects. 
•    Experience or knowledge with some of the following would be beneficial . . ..
•    Knowledge of SSH, PuTTY and other protocol’s/tools.
•    Basic understanding of GIT, branches, versioning, REST & SOAP API protocols
•    Familiarity with React, HTML, JavaScript, CSS, XPATH, MySQL 
•    Familiarity with agile methodologies and Atlassian products such as JIRA and Confluence
•    Experience in MS Office with a focus on Excel skills
•    General Insurance industry knowledge, would be an advantage

 
Non-Technical Competencies:

•    Proactive, enthusiastic with a hunger for excellence
•    Able to cope with fast moving environment with varying workloads and pressures.
•    Problem solving and judgement skills
•    A good team worker
•    Sets high standards for quality and quantity
•    Takes personal responsibility for resolving issues
•    Good interpersonal skills and the confidence to deal with other team members and business users
•    Works in a systematic, methodical & orderly way

Competencies & Behaviours:

•    Demonstrate commitment to corporate values.
•    Take accountability for participating in the Performance management cycle. 
•    Take action to improve performance on the job.
•    Take action to manage own personal development.
•    Approach tasks with a ‘Can Do’ attitude.

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life is one of the leading Life, Pension and Investment companies in the Irish market. Our success is based on the solid foundations of superior product design, market leading investment performance and a strong ethos of providing high quality service to our Customers and our Brokers. Our proposition is compelling and our marketing team is instrumental in delivering our message to the market.

We are currently looking for an enthusiastic, experienced Digital Marketing Specialist to work within our growing Digital Marketing Team for a 12-month period. This role will report directly into the Head of Digital Marketing and the successful candidate will have a background in digital with a good knowledge of the latest trends in that area.

Your Role

Overall responsibilities will include, but will not be limited to, the following: 

• Building the paid promotions and sponsored digital strategy for Zurich by working with a third party supplier to ensure we’re getting optimal value from our PPC/SEM activity.
• Managing full funnel paid digital media campaigns. Responsibility for media strategy, development, implementation and optimisation across multiple media channels. Channels include but not limited to: display, video, podcast & content partnerships. Working with third party suppliers as well as internal teams.
• Heavy involvement in every aspect of creative development for all paid campaign assets to ensure they are of the highest standard and optimal for campaign effectiveness.
• Achieve maximum traffic and conversion rates for all sponsored activities.
• Track, report and analyse performance for non-organic off-site activity using relevant tools
• Post campaign reporting to internal audience via KPI reports and revise & refine where necessary
• Ensure all digital output is accurate and adheres to company policies, regulatory and legal requirements
• On-site strategy, implementation, testing and optimisation of campaign website landing experience for optimal performance against KPIs.
• Responsible for up-keep and enhancement of Zurich’s Mobile App offering, working with internal and external teams.
• Working on updates to Zurich’s public facing website, both day-to-day and larger projects together with the digital solutions unit team and third party suppliers.
• Providing digital marketing support to business areas to educate and provide tools and assets for digital performance. 

Your Skills and Experience

Skills and Experience:

• Degree in marketing or relevant digital marketing qualification
• 4 years + experience working in a financial services environment in a digital marketing capacity
• Proven experience with Google Adwords and Google Analytics
• Google Certification is desirable 

Competencies:
• Excellent relationship and stakeholder management skills
• Strong attention to detail
• Ability to manage multiple tasks simultaneously to tight deadlines
• Excellent written and verbal communication skills

Additional Information

Primary work location is Blackrock. Position is Dublin-based. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development.

As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

As a Trade and Economic Sanctions (TES) Specialist (Financial Crime), you will support TES processes and oversight (including Anti-Money Laundering) for specific EMEA Business Units as required.  This role provides a great opportunity to collaborate closely with colleagues from other jurisdictions, learn and work within different legal and regulatory landscapes, while being empowered to successfully manoeuvre through the increasingly complex Financial Crime landscape.  

Your Role

Responsibilities: 

• Provide TES screening and related services
• Perform data analysis and develop MI, providing actionable insights 
• Evaluate Financial Crime related activities, continuously seeking opportunities to drive best practice 
• Support Financial Crime operational oversight, establishing and maintaining MI for relevant stakeholders which is aligned with Group policies and relevant regulation. 
• Support oversight and assurance process for Financial Crime Topics (Trade and Economic Sanctions and Anti-Money Laundering).

Your Skills and Experience

Skills and Experience: 

• Strong analytical skills combined with the ability to deliver effective MI and insights
• Understanding of Financial Crime topics such as Trade and Economic Sanctions and Anti-Money Laundering
• As part of this role, the incumbent will become proficient on Zurich Commercial Insurance underwriting and claims processes. 

Preferred Qualifications:

• Certification in ACAMS / Compliance or working towards qualification
• Good Microsoft Office skills, including Power BI 
• Good communication and influencing skills
• Data analytics  

Additional Information

Additional Information

Job Summary

Zurich Insurance is looking for a Business Lines Market Facing Underwriter Mid Market Team.

The Business Lines Mid-Market Team based in Wexford and are responsible for meeting the Insurance needs of our Business Lines customers through our broker channel. The team are responsible for underwriting our existing book of SME Business, Mid-Market Property and Casualty Business. 

Reporting to the Mid-Market Team Coach, the Underwriter will be required to work closely with Broker Partners and other internal operations, such as Pricing, Product Underwriting, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed according to the Zurich Way of Underwriting and within delegated authority levels.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your role

•    The successful candidate’s responsibilities will include, but not necessarily be limited to the following:  
•    Underwrite and analyse ‘renewal’ business utilizing the Zurich Way of Underwriting framework and within delegated authority levels.
•    Responsible for relationship management of key Customer and Broker Accounts 
•    Negotiating terms & conditions in line with our agreed strategy on ZRC and Retention
•    Contribute to managing schemes 
•    Build relationships in support of customer/business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account) 
•    Implement agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline 
•    Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights
•    Adhere to Central Bank compliance standards of operating 
•    Demonstrate high level of Quality Assurance in all elements of the underwriting process 
•    Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion 
•    Maintain Underwriting Records in accordance with regulatory /statutory and internal requirements
•    Be flexible to participate in ad hoc projects
•    Deliver superior service in the management of renewals

Your skills & experience

As a Business Lines Market Facing Underwriter Mid Market Team your skills and qualifications will include: 

Required
•    3 years plus industry knowledge with preferred experience working with SME & P&C risks 
•    Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII 
•    Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance
•    Excellent numerical and analytical skills 
•    Excellent knowledge of Zurich products/policy wordings

 
Competencies:

•    Ability to work within a team environment – focused on the achievement of both individual and team goals
•    Ability to build key relationships with partners & customers 
•    Excellent communication skills (both verbal and written)
•    Strong negotiation skills
•    A strong team player with a flexible, positive attitude towards work 
•    Strong leadership and delegation skills 
•    Enthusiasm, ambition and innovation
•    Ability to operate independently
•    Good research skills 
•    Pro-active with strong problem-solving, decision-making and judgment skills
•    Excellent attention to detail, including a strong ability to multitask 
•    Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations 
•    Excellent planning and organisational skills that support a high service standard 
•    All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values . 

Additional Information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Personal Lines Direct Sales Agent

Zurich Insurance in our Wexford Centre of Excellence is looking for a Personal Lines Direct Sales Agent to join the Direct New Business Team who manage all Direct new business across our home, motor, and van products.

 
If you have a flair for sales, and are a target focused individual you will enjoy working in our sales team.

Your role

As a Direct Sales Agent your main responsibilities will include, but not necessarily be limited to, the following:
 

-Working in the sales team the Direct Sales Agent will be responsible for following up on quotations and completing sales of our Zurich products (home, motor & van) over the phone – direct with our customers.
-You will work in a target driven environment and will be rewarded with a competitive sales bonus on a monthly basis for meeting or exceeding your monthly targets.
-Identify and develop calls likely to result in new business.
-Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities.
-Convert quotations into sales in order to exceed team targets.
-Retain current customers in line with challenging business targets.
-Identify upsell opportunities for additional policy benefits.
-Contacting targeted renewals to drive retention targets.
-Build rapport & relationship with our potential and existing customers.
-Experience in the insurance industry would be desirable.

Your skills and experience

As a Direct Sales Agent your skills and qualifications will include: 

-Excellent phone manner & communication skills.
-Good IT Skills (use of MS Office Products).
-Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent)    Third Level Qualification (minimum level 6 standard).
-Completed or be in the process of completing CIP as a minimum and / or ACII qualification – more desirable state rather than required.
-Previous experience of working in a sales & target driven environment.
-Have good negotiation skills to close the new business or renewal offer & be target focused.
-Enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate.
-Have attention to details, ability to interpret data and ability to follow work through. 

Additional Information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!