Job opportunities at Zurich Ireland

Job Summary

Zurich Life Assurance plc is looking for a Scheduled Operations Administrator to focus on supporting our customer and broker facing teams as they manage, understand and respond to what matters to customers. The person will also deal with other Internal Stakeholders too. We are looking for a highly motivated individual with excellent attention to detail. Successful candidates will gain a thorough knowledge of the workings of a life office by working in a dynamic environment handling premium related activities as well as queries and requests relating to products which range across Corporate and Individual Pensions, Investments & Protection Plans. 

This role is a full time role. Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. 

Your Role

As a Scheduled Operations Administrator your main responsibilities will include, but not necessarily be limited to, the following: 

•    Ensuring that our customers come first is a key responsibility of everyone including this role 
•    Processing all payment made by cheque to Zurich. This will involve ensuring that product rules and the company's processes and procedures are strictly adhered to. 
•    Occasionally Dealing with clients and brokers as well as other stakeholders over the phone or by email. 
•    Complaint’s handling where relevant. 
•    Interacting with other areas of the business e.g. Service Teams, Sales, Propositions, Compliance etc. to improve how we work 

Your Skills and Experience

As a Scheduled Operations Administrator your skills and qualifications will include: 

•    Good working knowledge of Microsoft Word, Excel 
•    Third Level Qualification in relevant area 
•    Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements. 
•    Excellent attention to detail 
•    Ability to work in a dynamic team environment but be able to maintain high degree of accuracy working alone
•    Be well organized, results driven and capable of working to tight deadlines 
•    Good communicator with excellent interpersonal skills 
 

Additional Information

Primary work location is Blackrock. Position is Dublin-based. The work is office based for at least the first six months. At annual peaks in November and December (including over Christmas period) longer hours may be required to be worked. This may include weekend work on occasion but this is avoided if possible. During annual peak periods full time office attendance will be required.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”. 

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Background

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Zurich Dublin Technology Center is looking for an Cloud Advisory & Enablement (A&E) Product Owner 

The role of Cloud Advisory & Enablement (A&E) Product Owner operates in the Cloud Enablement Office (CEO) team within our Cloud Transformation & Acceleration (CA&T) function. This role has a particular emphasis on Cloud Infrastructure Solution Architecture, Customer(internal) Delivery and Stakeholder Management. CA&T is a cross-functional team responsible for developing and managing the cloud strategy, governance, and best practices that the rest of the organization can leverage to transform the business using the cloud. 
The CEO team ensures the effective governance for the organization to adopt and accelerate Public Cloud use across the business. It does this through the holistic representation of key stakeholders from across the business who form a quorum, who commit to be broadly educated on key Cloud differentiators across security, reliability, availability, cost, and time to market. 

The CEO is recognised as the conduit for internal customers of Zurich’s multi-cloud platform to accelerate Cloud adoption and modernisation across the business and support the roadmap for Cloud migrations. The Advisory & Enablement product sits with other CA&T products such as, Azure & AWS Landing Zones, DevOps, Managed Services, FinOps, Data Integration, Risk & Compliance, Service Management and Education. The Cloud Advisory & Enablement product owner role would appeal to a person who enjoys variety, engaging stakeholders, developing opportunities within an evolving global function and recognises the importance of a structured approach to release management.

 

Your Role

As part of the CEO team delivering the CEO product portfolio you will help to:

o    Own, manage & define strategy for all global Advisory & Enablement activities concerning the A&E product using an Agile methodology

o    Develop and enhance A&E product capabilities enabling advancement of services or customer solutions within the AWS and Azure public Cloud sphere
o    Provide expertise on all AWS and Azure platform constructs and services, helping internal stakeholders to gain clarity on the solutioning of applications that are migrating, new or re-architecting.
o    Provide technical steering and prioritisation guidance to a team of Cloud engineers/architects on various Cloud initiatives 
o    Foster the growth and development of Automation and AI opportunities where applicable
o    Lead and influence team members to forge consensus on technical discussions including architectural and design guidelines, code reviews, release process, etc.
o    Continuous alignment with other CA&T Product teams where required to ensure continuous development of an iterative cloud roadmap to plan for ongoing changes to services\platforms as technologies emerge and new features are requested by users
o    Lead the definition and development of the A&E KPIs and reporting structures to demonstrate how cloud services align with the business objectives
o    Be a trusted advisor to Cloud stakeholders
o    Create and foster a culture of teamwork between the CA&T, ITS, Security and Architecture teams, establishing practical strategies to deliver outcomes aligned with the product and customer requirements.
o    Establish mechanism for internal customers to provide feedback on cloud services (i.e., surveys, focus groups, forums)
o    Show initiative, own issues, and take on challenges on behalf of A&E and CA&T.
o    Become familiar with wider IT, CA&T Services and processes
o    Become familiar with and adhere to Zurich security, risk and architecture policies.

Your Skills and Experience

As a Cloud Advisory & Enablement Product Owner your skills and qualifications will include: 

QUALIFICATIONS / SKILLS

o    5+ years’ experience delivering AWS/Azure public cloud services in a large-scale enterprise environment
o    Experience in infrastructure architecture management practices and programs, with relevant associated certifications 
o    Relevant degree or diploma programme of study
o    Project, program or service delivery management experience in virtual/cloud infrastructures
o    Proven ability to succeed in collaborative work environments using Agile/SCRUM/Kanban methodologies
o    Experience on AWS/Azure Security: Compliance, Cloud Security Architecture, third-party security tools/platforms 
o    Good on Planning & Estimation Practices: Effort and Schedule 

PREFERRED QUALIFICATIONS

o    7+years’ experience delivering AWS or Azure public cloud services in a large-scale enterprise environment
o    Expert level knowledge of Azure or AWS services with associated certifications
o    Azure DevOps, JIRA, Service Now, or JIRA platform skills would be beneficial
o    Expertise on AWS Cloud technologies. Designing solutions using one or more AWS features 
o    Knowledgeable on automated build/deployment, AI, and CI/CD 
o    Coding experience within AWS/Azure platform any of - Python, Terraform, ARM, API integration, Resource Graph

Additional Information

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

General Insurance Apprenticeship 2025 - Wexford

The Zurich Apprenticeship is a unique opportunity to enter the fast paced, varied and exciting world of Insurance with a leading international provider in the industry. 

Based in our Centre of Excellence in Co. Wexford, the programme is in it’s 10th year. This 3 year earn and learn programme will equip you with the skills, knowledge and experience to become a valuable contributor to the success of our business while developing your own rewarding career as an Insurance Professional. 

Graduating apprentices will receive a Level 8 Honours Degree, BA (Hons) in Insurance Practice from Atlantic Technological University Sligo.
 

As a Zurich Apprentice you will have responsibility for . . .

•    Providing excellent customer service to our customers (primarily over the phone - delivering excellent customer service to customers and brokers)
•    Responding to customer or broker queries in an efficiently and timely manner
•    Organising information to support filing, data entry, ensuring records are maintained and accurate
•    Building relationships in the team to ensure a positive culture and friendly environment
•    Working with others to achieve the overall goals - being a team player during tasks
•    Being responsible for your own personal and professional development
•    Completing your own training to achieve results
•    Ensuring the tasks you do are compliant with company risk and compliance policies
•    Undertaking a variety of tasks
 

We are interested in you if you . . .

• Are a highly motivated individual with a passion for succeeding
• Are a self-starter with self initiative
• Can demonstrate an enthusiastic, positive and friendly attitude
• Are interested in delivering great customer service
• Can demonstrate that you are a good team player
• Can build and maintain relationships with others
• Can demonstrate integrity in the work you undertake
• Are interested in learning and developing
• Can demonstrate attention to detail in your work
• Are resilient to change and can demonstrate flexibility in how you approach work
• Have an inquisitive mind and enjoy asking questions to learn

Location

This role will be based in our Wexford office. You will be expected to work on-site for the first 3-6 months. The role will then move to the hybrid model. 
This is a full time earn and learn position, you will receive one day to study per week to complete online lectures which will attended on-site in our Wexford office. 
There will be a requirement to travel to Atlantic Technological University Sligo, 2-3 times per year. 
 

Eligibility:

Leaving Certificate Requirements:
 

Prior to 2017: 

•    A minimum of 4 grade Ds at Ordinary Level and 2 Grade C3 at Higher Level
•    Leaving Certificate subjects must include Mathematics and English or Irish
•    An E grade in Higher Level Mathematics, and a B2 in Foundation Mathematics is a minimum entry requirement
•    A minimum of 140 points is required for entry to all Level 8 courses.

2017 onwards:

•    A minimum of 4 grades 4o6/H7 and 2 grade H5 or higher Leaving Certificate subjects
•    Leaving Certificate subjects must include Mathematics and English or Irish
•    With English or Irish with O6/H7 and Mathematics with F2/o6/H7
•    A minimum of 160 points is required for entry to all Level 8 courses

or

1.    For students who are over 23 on January 1st of the year of entry, interviews and other selection tools will be used to assess suitability, replacing the minimum requirements above.

2.    Learners who have a full FETAC level 5 qualification or higher will also be eligible to join the programme.
 

What is the application process?

There are 3 stages of the application process (you will be notified after each stage if you are successful to move to the next one)

1.    Submit your CV by Friday 9th May 2025. 

2.    If you are successful in passing the first stage of screening you will be contacted by a member of our Talent Acquisition Team after the closing date above to discuss your application.

3.    Upon completion and if successful at this stage we will then invite you to our onsite assessment day on Friday June 27th at our premises in Wexford. 
 

The assessment centre will run over a half day and will consist of 2 parts:

Part 1: A presentation (the topic and further information will be provided in advance) and a competency based interview with a hiring manager and representative from HR. 

Part 2: A group work assessment where you will be asked to complete a task with other applicants.  

Please note the above dates may be subject to change. 
 

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Europe AG, a leading multi-line insurer that serves its customers in global and local markets. With over 55,000 employees worldwide who form the basis of our success, helping our customers in over 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development.

As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 

At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.
 

Job Summary

We are looking for someone to join the Life Compliance Team in a Compliance Assistant role.  In this role, you will have an exciting opportunity to play a key part in supporting ZLAP’s compliance mandate.   

Our ideal candidate is someone who is a proactive self-starter with a can-do attitude, interested in a new challenge and motivated by expanding skills and experience. 

 
The successful candidate will report directly to the Life Compliance Manager, and will support the Life Compliance Officer and the team in the implementation of the organisations Compliance Programme into the business.

Your Role

As a Compliance Assistant your main responsibilities will include, but not necessarily be limited to, the following:

•    Sales Quality monitoring of new business cases.
•    Managing and answering Compliance and anti-money laundering type queries.
•    Reviewing of sanction, PEP and adverse media alerts, and escalation of same where required.
•    Conduct assurance monitoring of various business functions in relation to Compliance and anti-money laundering type activities.
•    Presenting to internal and external audiences on Compliance and AML related topics.  
•    Ensuring internal procedures are kept up to date.
•    Monitoring of marketing material to ensure compliant with Consumer Protection Code requirements.
•    Provide support and assistance regarding Fitness & Probity & Minimum Competency activities.
•    Provide support and assistance in the implementation of Compliance Group Policies.
•    Support delivery of ad-hoc Compliance initiatives as deemed necessary.

Your Skills and Experience

As a Compliance Assistant your skills and qualifications will include: 

•    Bachelor’s degree or equivalent.
•    Compliance qualifications / Insurance qualifications, or working towards
•    Computer literate and competent with Microsoft Office
•    Understanding of Operations processes and procedures
•    Relevant Financial Services experience
•    Excellent organisational and planning skills
•    Very high standard of accuracy and attention to detail 
•    Ability to think clearly and logically
•    Excellent time management of task delivery
•    Ability to work independently using own initiative and to work a part of a team
•    Excellent communication skills. 
•    Positive and flexible attitude to change
•    Constructive and supportive working style
 

Additional Information

Primary work location is Blackrock, Co.Dublin.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Who we are
 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Job Summary

Our successful and long-standing investment team, based in Blackrock, Co. Dublin, is seeking to recruit an Investment Analyst whose focus will be asset-liability management, derivative analysis, and performance measurement.  The ideal candidate would have a strong mathematical background, a keen interest in investment management, and 1-2 years of relevant work or post-graduate experience.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognize that sometimes those people aren’t available full-time.  Please talk to us at interview about this. 

Your Role

The main responsibilities of the role will include but will not be limited to: 

• Performance measurement, analysis, and reporting across a variety of asset portfolios. 
• Quantitative analysis of asset-liability management portfolios. 
• Monitoring and analysis of active hedging strategies incorporating a variety of asset types including exchange-traded and over-the-counter derivatives. 
• Proactive collaboration with other teams across the organisation. 

Your Skills and Experience

The ideal candidate’s skills and qualifications will include: 

• Strong mathematical background and analytical focus, as evidenced by relevant experience and/or an undergraduate / postgraduate qualification with a clear mathematical focus (e.g. financial / actuarial / quantitative sciences / engineering). 
• Advanced capabilities with common software applications, including Microsoft Office, with an aptitude for leveraging these and other tools to deliver solutions.  
• High propensity to learn and develop in a fast-paced environment. 
• Good interpersonal and communication skills, with the ability to work independently and as part of a team.

Additional Information

Primary work location is Blackrock, Co.Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability. 
 

Job Summary

Zurich Life Assurance plc is looking for a part-time Group Pensions Administrator for the Annual Reporting team. The role itself will focus on understanding what matters to Zurich customers. Meeting regulatory deadlines is a key part of this role. The role offers you the ability to expand your knowledge base and create future opportunities within the Corporate Life & Pensions area. 

Your Role

As a Group Pensions Administrator in the Annual Reporting Team your main responsibilities will include, but not necessarily be limited to, the following:

•    Processing the group pension annual renewals from reconciling the schemes to issuing the  Annual Pension Benefit Statements.
•    Supporting the oversight of the Trustee Annual Reports including the preparation and review of audit documentation.
•    Support in issuing Pension Benefit Statements cover letters to brokers/Employers on monthly basis.
•    Managing day to day queries by supporting the team mailbox and queues in a timely manner.
•    Maintain an understanding and awareness on key aspects of Pension Regulations, IORPII directive, Master Trusts.
•    Identify areas where the service to members could be improved.
•    Assist in more Complex/project work.
•    Provide back-up support on schemes and other work priorities across the team.
•    Adhering to all data protection requirements.
•    Handling of queries from Client companies, trustees, auditors.

Your Skills and Experience

As a Group Pensions Administrator for the Annual reporting team your skills and qualifications will include: 

•    1-3 years of pension’s administration experience or account reconciliation. 
•    Proficient knowledge of MS Office Products, with specific emphasis on expertise in Excel, is a must. 
•    Strong numeric ability. 
•    Excellent analytical skills. 
•    Knowledge of Defined Contribution pension schemes – specifically knowledge about monthly contribution processing and annual renewal processing. 
•    Be well organised and capable of working to tight deadlines 
•    Excellent interpersonal skills 
•    Ability to work independently and also in a dynamic team environment 
•    Be enthusiastic ambitious self-starter 
•    Ability to build and maintain meaningful relationships with all colleagues and clients.
•    Attention to detail is essential along with excellent verbal and written communication skills.
•    Its desirable to be working towards a recognised industry qualification that meets Central Bank Minimum Competency Requirements e.g. IIPM/QFA
 

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

 
If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are
 

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

.

Bodily Injury Claims Handler

Zurich Insurance Europe AG, Ireland Branch is looking for a Bodily Injury Claims Handler (Hybrid model) to handle single and multi-party Motor claims of moderate to high complexity and exposure within specified authority limits.  The successful candidate will ensure that bodily injury claims are handled in a proactive, efficient, and effective manner and with an unrelenting focus on indemnity, expense, and customer service. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Bodily Injury Claims Handler your main responsibilities will include, but not necessarily be limited to, the following:

• Manage a portfolio of moderate to high potential claims from coverage determination, liability assessment and quantum analysis within authority limits.
• Establish timely, accurate and consistent reserves and perform on-going reviews throughout the claims cycle within authority limit of €200K by estimating and validating value of claims.
• Demonstrate an advanced standard of technical claims competence for handling moderate to high complexity bodily injury claims.
• Possess strong policy language skills enabling accurate and consistent policy wording interpretation
• Drive cases to a timely and accurate resolution, with an absolute focus on customer service, indemnity, and expense
• Manage key internal and external relationships to ensure all stakeholders are informed on relevant issues
• Provide a high standard of customer service and adherence to legal and regulatory requirements
• Support the Lines of Business heads by providing a highly credible claims proposition to our policyholders and brokers
• Strive for continuous improvement on claims file handling with feedback and support through the Quality Audit processes

Your Skills and Experience

As a Bodily Injury Claims Handler your skills and qualifications will include:  

• A minimum of 10 years relevant claims handler experience, handling large portfolios of bodily injury claims
• CIP qualification required and ACII qualification desirable
• Must be accredited under the Minimum Competency Requirements
• Strong communication skills, both written and verbal
• Ability to manage and prioritise workload and diary management
• Ability to contribute effectively within a team environment and an ability to work with claims stakeholders to effectively direct claims strategy
• Flexible and adaptable approach to work, with the ability to respond to change and learning opportunities

Additional Information

Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Anne-Marie O’Leary is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Background

Established in 2013 and now based in Blackrock, the Dublin Technology Center delivers best in industry infrastructure and security services across the Zurich Insurance Group. Whether it's with one of our core capabilities such as Cyber Security, or working with our Cloud or Crowdsourcing teams, our customers are our priority. We work hard to deliver our services excellently with our unique talent. We are committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, allows us to attract the best people, and to develop the best products, services and solutions. Qualified individuals from all walks of life are encouraged to apply. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Zurich Dublin Technology Center is looking for a Global SAM Specialist (Microsoft)
 

Your Role

As a Global SAM Specialist (Microsoft) your main responsibilities will include, but not necessarily be limited to, the following:

•    Subject matter expertise, in-depth and proven knowledge of Microsoft operations and competencies, with ability to apply and advise on complex software licensing topics and produce ELPs specifically for Microsoft software – user based as well as server based.  
•    Understands Microsoft licensing concepts and product use rights on prem as well as in cloud.   
•    Navigating and leveraging Microsoft software related billing, tracking and measurement systems and tools like Azure Active Directory, CMDB, My Access, Intune, ServiceNow.  
•    Provide transparency of costs for SW contracts and assure fair allocation of charges to BUs and Service owners based on software usage.  
•    Negotiate successfully across the organization and with external suppliers/vendors in a constructive and collaborative manner.  
•    Maintains stakeholder community and enables information sharing environment.  
•    Proactively identify and drive initiatives to achieve SW related savings, developing best practices and processes, to continuously improve software asset management service and to ensure compliance with budget and contractual requirements.  
•    Identify necessary changes and play key role in the complex software contract negotiations, manage demand and contract updates, liaise with external vendors, legal, contract and sourcing teams.

Your Skills and Experience

As a Global SAM Specialist (Microsoft) your skills and qualifications will include:   

BASIC QUALIFICATIONS & SKILLS  

•    5+ years of relevant proven experience with: 
o    direct responsibility and hands-on management of Microsoft software portfolio in enterprise environment (irrespective of industry), 
o    personally creating and responsibility for a full ELP for server based software (primarily SQL and Windows)  
o    active hands-on work with general Microsoft specific system and usage billing, tracking and measurement tools, 
o    advanced hands-on MS Excel skills (V/H-Look Ups, Pivots, Complex calculations, …),  
o    profit and Loss (P&L) calculations and accruals for cost impact. 
•    Fluent spoken and written English (strong B2+).  
•    Flexera in depth hands-on experience and expertise preferred and advantage (not mandatory) 

PROVEN PERSONAL TRAITS (addressed through behavioral interview): 

•    analytical skills, financial and commercial acumen, ability to process data in a complex global organizational environment, 
•    measurably dominant attention to detail, 
•    organizational, productivity, time and project management skills, 
•    ability to interface, influence and network with managers, staff and stakeholders inside and outside of the organization, 
•    communication and negotiation skills with vendors as well as with internal stakeholders. 
 

Additional Information

Primary work location is Trident House, Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Property Claims Handler

Zurich Insurance Europe, AG is hiring for a Property Claims Handler to join our Claims Team.  

The successful candidate will have with strong organisational and communication skills, seeking to develop or further advance their career in Claims.

The Property Claims Handler will proactively pursue, negotiate and resolve recovery opportunities involving losses of standard severity and complexity, whilst delivering a customer-centric

claims service. The team proactively manage the recovery of payments to ensure that money is reimbursed in a timely manner.  

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As a Property Claims Handler your main responsibilities will include, but not necessarily be limited to, the following:
 
• Pursue resolution of recovery claims by investigating and evaluating legal liability and determining and delivering the case strategy.
• Delivery financial targets by proactively managing a portfolio of claims, across various lines of business, to maximise recovery options. 
• Work collaboratively with claims adjusters/vendors/customers or other vendors and stakeholders to secure information required
• Obtain and record necessary information to the case by communicating with customer, witnesses, legal experts and other Stakeholders as required. 
• Liaise with Customers, Brokers, Company Service Providers and Claimants in person, by telephone and by written correspondence.
• Bring files to resolution by participating/leading file negotiations, arbitrations and or litigation 
• Adhere to local regulatory and governance requirements throughout the life of the claim.
• Support project work and ad hoc duties as required. 

Your Skills and Experience

Minimum Qualifications:

•    A minimum of two higher level C3s/H5 subjects in the Leaving Certificate or Third Level Qualification (minimum Diploma Level 6 Standard), or equivalent industry qualification
•    Applicants should hold or have the desire to pursue a Certificate in Insurance Practice (CIP) and/or Association of Insurance Institute ACII qualification. In recognition of this, a comprehensive study support package will be provided.
 
Preferred Qualification & Experience:

•    Strong customer service skills focused on the delivery of quality customer service 
•    Strong verbal and written communication skills 
•    Be able to prioritise and work to deadlines
•    Desire to learn and be flexible to business change
•    Ability to recognise and understand appropriate legislative regulations
•    Working at all times lawfully and in accordance with pre-defined regulatory compliance
•    Excellent communication and interpersonal skills, with a particular requirement for high quality telephone skills 
•    Ability to work within a team environment focused on the achievement of both individual and team goals 
•    An innovative approach to work, training and problem solving
•    Ability to multi-task
•    An enthusiastic and flexible approach that includes the ability to self-motivate 
•    Quick learning capabilities and an aptitude for understanding the variable elements of insurance products 
•    High level IT and administration skills 
•    Ability to resolve customer problems 

Additional Information

Primary work location is Wexford or Dublin based but occasional travel may be required to other Zurich locations.

Some benefits include: Training & development opportunities; Staff Pension Scheme; Free on-site parking; Sports and Social Club; Bike to work/Tax Saver; Bicycle Parking & Shower Facilities; and more. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

The job

The Zurich Technical Centre of Excellence EMEA (TCOE EMEA) has highly skilled professionals who are experts in their respective areas. Applying extensive knowledge and experience, they provide a wide range of services as part of EMEA and Zurich Insurance Europe AG (ZIE). The TCOE EMEA is a regional hub where knowledge is shared and skills are developed. It is a place which drives innovation, shares knowledge, and develops skills. Delivering specialised services as part of EMEA and ZIE, applying extensive expertise and a commitment to teamwork and excellence.

The TCOE EMEA is looking for 2 Senior Capital Actuarial Experts to further strengthen and expand the skillset, expertise and capacity of the TCOE EMEA Capital Actuarial team. 

The successful candidates will report to the Head of Capital Actuarial and will work closely with the ZIE Chief Actuary and the ZIE Head of Capital Management to provide actuarial and capital management support to ZIE and EMEA. The role will be based in the IFSC. 

The expert role is primarily about leading and contributing to Solvency II internal capital model tasks across various risk types, methodology and technical development, as well as model change and capital projects in order to enable ZIE to meet its requirements in these topics, including internal governance rules, actuarial and accounting standards, and regulatory expectations. 

Extensive professional skills and a high degree of flexibility will be required to manage a wide range of tasks and responsibilities.
 

Your role

Your main responsibilities will include, but not necessarily be limited, to the following: 

Capital

• Perform complex actuarial and capital analyses for risk type specific deep dives, first line and independent validation activities and defined minor and major model changes
• Lead selected model overall activities for the Capital Actuarial team, e.g. annual first line validation or documentation work, model use assessments, consistency reviews within the internal model and with the MCBS, Profit and Loss Attribution, Standard Formula
• Pro-actively support ZIE Finance, Capital and Risk Management activities such as updates of internal governance frameworks and policies, review and implementation of new regulatory requirements, ORSA inputs, capital scenarios, portfolio transfers, reinsurance assessments and ad hoc projects
• Plan ahead, coordinate and project manage on selected capital projects, including task and resource planning, leading working group meetings, presentations to senior management and regulator (where applicable)
• Work closely with Group risk management and Group risk type model owners on model development and validation topics
• Gain and demonstrate a deep understanding of the overall Solvency II Internal Model methodology, processes and governance, build a solid understanding of other Group capital models and stay abreast of regulatory developments 
• Identify opportunities and drive the continuous enhancement of internal model processes, methodology, data, documentation, technical implementation and tools
• Support the wider Capital Actuarial team with further Internal Model work such as production and reporting where required
• General
• Manage project resources and support the Head of Capital Actuarial in mentoring and training less experienced members of the Capital Actuarial team
• Collaborate with individuals and teams across the wider organisation (TCOE, ZIE, Group) as well as external stakeholders such as auditors and regulators as required.

Your skills and experience

• At least five years of post-qualification experience in (preferably non-life) actuarial environment, CERA qualification is a plus
• Significant experience in Capital and Risk Modelling
• Working knowledge of Solvency II requirements
• Experience in multiple functions and in an international environment strongly preferred
• Experience managing projects and engaging with a range of stakeholders, incl. senior management and regulators, preferred 
• Knowledge of actuarial professional guidance and relevant legislation.
• Knowledge of finance and accounting practices, financial analysis, SII capital models (Internal Model and/or Standard Formula) and regulatory reporting; ability to apply this knowledge appropriately to diverse situations.
• Knowledge of the insurance industry's trends, directions, major issues, regulatory considerations, and trendsetters.

Technical Skills

• Advanced knowledge of statistical and actuarial tools and techniques, ability to apply modelling processes and techniques to facilitate risk and capital management decisions.
• Strong Microsoft Office skills and experience using risk modelling platforms.
• Advanced knowledge of and ability to use spreadsheet software. 
• Knowledge of R or other programming languages.
• Fluent English, both oral and written; German is a plus.
• Strong oral and written communication skills.
• Ability to build strong working relations with colleagues of all levels and across locations.
• Able to meet deadlines, work under pressure and handle complexity.
• Competent at taking the initiative, prioritizing, resourcing, planning and project management.
• Professional, enthusiastic, positive attitude and flexibility to handle change.

Additional Information

If you are interested in the role and joining our team, please complete your application online. Closing date for applications 4/3/2025. Early applications are encouraged as interviews may take place before closing date. 

Who we are 
Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,600 people across its locations in Dublin and Wexford. 
Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!