Job opportunities at Zurich Ireland

Job Summary

The Zurich Technical Centre of Excellence (TCOE) in Dublin is a regional hub, providing a wide range of specialised services to EME and Zurich Insurance Europe AG (ZIE). We are looking for a qualified actuary to work in the TCOE Capital Actuarial team on the Solvency II Internal Capital Model, supporting ZIE in meeting its governance & regulatory requirements in related topics. This role is for a period of 12 months.

This is a great career development opportunity for an internal actuary with experience in areas such as GI or Life Reserving and Pricing to explore further domains of the Zurich business and widen out your technical and professional knowledge and experience, as well as your network. In particular, it will allow you to develop your understanding of capital modelling and capital management and give you exposure to the ZIE and wider Zurich internal capital models and related governance and regulatory requirements.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Capital Actuary, your responsibilities will include, but not necessarily be limited to, the following:

• Support the production and reporting of capital results and scenarios for defined risk types of the Solvency II Internal Model, including preparing data, reviewing results, providing briefings to management, preparing reporting templates and inputs to regulatory reports and internal controls.
• Contribute to internal model maintenance tasks and model development projects such as annual recalibration, parameter reviews, validation testing and addressing open validation findings, capital scenarios, methodology documentation, risk type deep dives and minor and major model changes
• Further develop and enhance our internal model processes, implementation and technical tools for analysis, reviews, documentation and parameter calibration, exploring and applying modern technologies
• Assist with regular processes including Standard Formula calculation, Reinsurance assessments, Profit and Loss Attribution, SFCR, ORSA and specific projects such as EIOPA studies, regulatory requests, M&A activities etc. 
• Collaborate with teams across the TCOE, ZIE head office and branches, and Zurich Group as necessary.

Your Skills and Experience

As a Capital Actuary, your skills and qualifications will include:

• Qualified actuary (per local society)
• Several years of actuarial experience, preferably non-life.
• Experience in multiple functions strongly preferred, in particular reserving, pricing and/or capital.

Knowledge

• Knowledge of actuarial professional guidance and relevant legislation.
• Knowledge of actuarial modelling concepts (Reserving, Pricing), financial and regulatory requirements (IFRS17, Solvency II), capital models (Internal Model and/or Standard Formula), SII Technical provisions and regulatory reporting; ability to apply this knowledge appropriately to diverse situations.
• Internal knowledge and understanding of Zurich business and processes.
• Knowledge of the insurance industry's trends, directions, major issues, regulatory considerations, and trendsetters.

Technical Skills

• Advanced knowledge of and ability to use spreadsheet software.
• Knowledge in tools such as R, Python, SQL, Databricks and PowerQuery is desired.
• Experience with the internal risk modelling platform (RMP) is a plus.
• Intermediate/Advanced knowledge of other statistical and actuarial tools and techniques and ability to apply modelling processes and techniques to facilitate risk and capital management decisions.

Professional & Communication skills

• Perform tasks as assigned with minimal supervision and more complex actuarial and capital model analyses under the supervision of a more experienced actuary.

• Fluent English, both oral and written; German is a plus.
• Deliver work to consistently high quality standards, including professional standards.
• Strong oral and written communication, presentation, and interpersonal skills.
• Ability to build strong working relations with colleagues of all levels and across locations.
• Able to meet deadlines, work under pressure and handle complexity.
• Professional, enthusiastic, positive attitude and flexibility to handle change.
• Self-motivation and drive; competent at taking the initiative, prioritizing, resourcing, planning and project management.

Additional Information

Primary work location is our TCOE office in Dublin 2, Sir John Rogerson’s Quay, Dublin 2. Position is office based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who We Are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance is looking for a Senior UX Designer to work within our award-winning Digital Marketing Team. This role will report directly into the Head of Digital & Customer Marketing and the successful candidate will have a background in design and digital marketing with a good knowledge of the latest trends in those areas. 

This role may be available part-time or full-time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a UX Designer, your main responsibilities will include, but not limited to, the following:

• Working closely with business analysts, product specialists, developers, marketers, and other relevant stakeholders to advocate for user needs and assist with design of digital assets
• Run workshops to identify user needs, develop personas, create customer journey maps and user flows
• Create designs and prototypes of tools, forms, webpages and other digital assets across Zurich Life platforms including the public website and customer portal
• Articulate comprehensive design requirements and annotations for developers
• Implement the Zurich Design System across all designs and prototypes
• Co-ordinate design reviews with team members and management stakeholders
• Work directly with development teams to support delivery end-to-end with accountability for the quality assurance (QA) of the end product. 
• Stay on top of the latest digital and UX trends to ensure best-in-class user experiences
• Champion UX best practice across the company, including raising awareness and educating key stakeholders
• Execute designs using the CMS, specifically Sitecore
• Proactively contribute to relevant digital projects and campaigns by offering input, providing feedback, and sharing ideas about the user experience
• Manage, analyse and report website performance insights using Google Analytics 4 (GA4), providing regular, actionable updates and recommendations to the Digital team.
• Manage relations with external UX agencies and interface on behalf of the business
• Manage TNPS website feedback surveys and run quarterly workshops to share key insights and trends
• Help establish Salesforce Marketing Cloud, including setting up processes and campaign

Your Skills and Experience

As a UX Designer, your skills and qualifications will include:

• Degree or qualification in UX, UI, design, marketing or similar
• 4-5 years’ experience in a similar UX role
• Understanding of marketing and communications disciplines
• Experience using UX tools including Figma, Sketch, Illustrator, InVision, Balsamiq, Adobe XD
• Experience creating wireframes, prototypes, and user flows and journeys
• Experience owning or understanding end-to-end digital journeys
• Ability to think strategically about the importance of user experience and interface design
• Experience working closely with developers, product owners, and senior stakeholders
• Experience with a content management system (CMS), preferably Sitecore
• Experience with Confluence and Jira
• Experience using GA4 for website reporting and analytics
• Knowledge of marketing applications is desirable including Salesforce Marketing Cloud, Marketo, Medallia
• Excellent written and verbal communication skills

Competencies

• Excellent attention to detail and communication skills
• HTML, CSS, JavaScript are desirable
• Comprehend complex business requirements and user stories
• Relevant degree in a related discipline such as web development, visual communications, business analysis, interaction design

Additional Information

Primary work location is Blackrock. Position is Dublin-based but occasional travel may be required to other Zurich locations.

This role is hybrid, requiring 2-3 days in the office per week. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life is looking for an Interim Customer Relationship Manager (CRM) to join its Corporate Life and Pensions (CLP) business for a twelve-month period to cover the maternity leave of an existing CRM. The successful candidate will report to the Corporate Market Lead.

Zurich’s CLP business manages employee benefits for hundreds of medium to large employers – both Irish and international. Zurich Life is the fastest growing life company in Ireland with assets under management of €50bn. Zurich Life has one of the largest Master Trust in Ireland which focuses on delivering the best value for money for its participating employers and members.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Skills and Experience

As an Interim Customer Relationship Manager your skills and qualifications will include:

• A minimum of six years business experience specialising in HR or employee benefits management
• Excellent interpersonal skills with the confidence to work pro-actively with companies, business organisations and employees
• Exceptional presentation, organizational, influencing and planning skills
• Experience of influencing industry bodies
• A third level qualification in HR, Business, Investments and/or Pensions with the QFA
• A strong sales acumen.

Job Accountabilities

As an Interim Customer Relationship Manager your main responsibilities will include, but not necessarily be limited to, the following:

• Managing, retaining and growing a portfolio of existing customers by conducting investment reviews, engaging with employers and their employees, increasing member take up and developing business through excellent relationship management.  
• the delivery and coordination of multiple projects to support the acquisition, implementation and transition of all new employer pension plans, their member records and associated assets.
• Networking at business events to develop new employer relationships and enhance Zurich’s reputation.
• Participate in new business pitches to employers.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. Zurich Life employs over 800 people across its various business activities.  

Zurich is a strong brand. Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich we are an equal opportunity employer. We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

This is a hybrid working position.

Job Summary

Zurich Insurance Europe AG, Ireland Branch is looking for a Farms Business Development Executive to join the team on a 12-month fixed term contract.

The core role of the Farm Development Executive is to support our nine business development managers and The Head of Farm Sales to build Zurich’s share of the farm sector.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

As a Farms Business Development Executive your main responsibilities will include, but not necessarily be limited to, the following:

Customer

•    Develop and devise an appropriate business plan with the business development managers.
•    Working closely with our partners Dairygold, ICMSA & FDC, referral management, urgent queries and MI reporting.
•    Supporting customers on a daily basis .
•    Contacting each referral within the agreed SLA’s.
•    Advising potential customers of our farm and connected products available.
•    Supporting the farm business development managers to achieve our GWP plan.
•    Ensure that all information on key reporting areas is kept up to date on Salesforce
•    Travel to events if required

People

•    Work pro-actively with the business development managers to help broaden ans strengthen Zurich’s relationships across the farming sector.
•    Support team collegaues to achieve overall success
•    Contribute to an effective communication process.
•    Challenge underwriters on risk appetite.
•    Working cross functionally with the personal lines motor and household team in a bid to secure overall accounts.

Reporting

•    Provide regular and timely management statistics in respect of referrals, quotes, cases bound, GWP and conversion rates to our key account representative and internal management as required.
•    Monitor the performance of renewal book of business which may involve working cross functional with other teams
•    Escalation of important issues regarding renewals and important issues, acting in a proactive fashion to minimise impact on business

Your Skills & Experience

•    Minimum of 2 honours in Higher Level subjects in the Leaving Certificate (or equivalent) or Third Level Qualification
•    CIP desirable 
•    Sales acquisition skills desirable 
•    Excellent business acumen across insurance and other industries together with a professional approach to business relationships
•    ·A working knowledge and understanding of all product lines.
·    Strong project management skills

Additional Information

Primary work location is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are 

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Insurance Company Ltd in our Wexford Centre of Excellence is looking for an Office Services Agent to co-ordinate onsite stationery supplies, process incoming and outgoing mail in line with company procedure, liaise with other departments in relation to document logistics and general facilities matters, field incoming customer phone calls in a receptionist capacity, and provide accurate reporting for the above. The successful candidate will be a proactive team player with an ability to manage a variety of tasks in a busy office environment.

This role is 20 hours per week, across 5 working days and is a 12-Month Fixed Term Contract. 

Your role

As an Office Services Agent your main responsibilities will include, but not necessarily be limited to, the following:
 
•    Collection, distribution, and processing of mail 
•    Co-ordination of deliveries and dispatches
•    Co-ordination of onsite contractors
•    Manual Handling required (can be provided)
•    Switchboard
•    Document Logistics duties including printer management
•    Ad hoc Office Services duties

Your skills and experience

As an Office Services Agent your skills and qualifications will include: 
 
Minimum Qualifications:
 
•    A minimum of 2 Grade C3/H5 at Higher Level in the Leaving Certificate (or equivalent) or FETAC Level 6 Diploma. 
 
Preferred Qualification & Experience:
 
•    Excellent communication skills
•    Excellent organisational and administration skills
•    Excellent attention to detail
•    Reception/switchboard experience
•    Possession of a full, clean driving licence
•    Intermediate ability in Outlook, Word and Excel
•    Some IT skills an advantage 

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations. If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life is expanding its Risk Claims Team in line with our growing protection business. We are looking for an ambitious individual who is passionate about delivering an exceptional customer experience at moments that matter most.

Reporting to the Head of Claims, this newly created role is an exciting opportunity to take on a senior position within a dynamic and supportive environment, working across our Individual Protection and Group Protection portfolios. If you have strong technical expertise and enjoy mentoring others, shaping process improvements, and collaborating across teams, this role offers an ideal next step in your career.

This role is a controlled function under the CBI Fitness and Probity Standard.

Your Role

As a Lead Claims Assessor, you will play a key part in ensuring we deliver fair, timely, and compassionate claims decisions. Your responsibilities will include:

• Leading the assessment and signing off on complex Death, Critical Illness, and Income Protection claims.
• Providing coaching, mentorship, and training to junior assessors to support their development.
• Managing customer, employer, and broker queries with professionalism and empathy, representing Zurich Life in the market when required.
• Applying established best practices to consistently meet standards in accuracy, compliance, and service quality.
• Coordinating claim processing and ensuring timely payment of benefits.
• Ensuring all decisions adhere to Zurich’s risk and compliance policies.
• Collaborating closely with internal stakeholders to share insights, resolve queries, and drive continuous improvement.
• Supporting the Head of Claims on strategic initiatives and project work.

Your Skills and Experience

We’d love to hear from you if you have:

• A strong track record in Risk Claim Assessment, ideally across Life, Income Protection, and Critical Illness products; or senior experience in a related area with a Life Insurance Company.
• Excellent attention to detail and a genuine commitment to customer care.
• Confident communication skills, with experience engaging with customers, employers, and brokers.
• Proficiency in Microsoft Word and Excel.
• The ability to manage competing priorities and work effectively under pressure.
• A collaborative mindset and willingness to support team development.
• The ability to meet and maintain CBI Minimum Competency Code requirements.
• German language skills (an advantage but not required).
• 3rd level qualification and / or relevant professional qualifications such as Actuarial, Legal or medical/Nursing would be an advantage.

Additional Information

Primary work location is Blackrock, Co.Dublin.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Job Summary

Zurich Life Assurance plc is looking for a Broker Consultant who has the ability to partner with our extensive relationships with Financial Brokers/Advisors. As a Life Broker Consultant within Zurich, the successful candidate will be part of the strongest and most successful Broker Consultant Team operating in the Irish Financial Services Market.

This role is a controlled function under the CBI Fitness and Probity Standard. 

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your role

As a Broker Consultant your main responsibilities will include, but not necessarily be limited to, the following:
•    Work closely with Financial Brokers/Advisors, allowing them to deliver superior service to their clients.  
•    Understand the needs of a panel of Financial Brokers/Advisors and their clients and help fulfil those needs with the use of Zurich products.
•    Work to exceed targets by building and growing profitable relationships with our Financial Broker/Advisor network.
•    Identify how the technical expertise within Zurich can be properly focused and delivered to the Financial Broker/Advisor network.
•    Be a business partner to the Financial Broker/Advisor and deliver the help needed for them to expand and be more efficient in running their own business.
•    Create, develop and manage relationships with a panel of Financial Brokers/Advisors to promote Zurich and drive sales.
•    Understand the market place and industry developments when dealing with our distributors.
•    Understand how the Irish Financial Broker/Advisor business works – current position, future aspirations and how Zurich can partner with them.
•    Improve and update product and market knowledge and apply knowledge appropriately.  
•    Manage own priorities and make effective use of resources available 

Your skills & experience

As a Broker Consultant your skills and qualifications will include:
•    Strong technical knowledge of life, investment and pension products.
•    Strong academic qualifications, minimum QFA qualified together with a commitment to attain relevant technical insurance qualifications.
•    Excellent and deep understanding of the intermediary marketplace, competitors, as well as intermediary business models.
•    Strong communication skills with the ability to adapt style to the individual needs of intermediaries and able to network and successfully build relationships.
•    An ability to engage on an individual and/or group basis through high degree of presentation skills with an ability to make a positive impact and build rapport with others.
•    Self-motivated, goal orientated and resilient.
•    The ability to achieve qualitative and quantitative individual targets under set business targets.
•    Effective personal organisational/business planning skills.
•    Proven ability to think creatively and to innovate.
•    Problem solving, decision making and solid business judgement. 

Additional Information

Primary work location is Blackrock, Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.
 
At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Life Assurance plc sucht einen deutschen Sachbearbeiter, der für die Bearbeitung, die Ausstellung und Betreuung von Risikopolicen für Zurich zuständig ist .

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time.  Please talk to us at interview about the flexibility you may need.

Your Role

The role will heavily involve the processing of New Business Risk applications and servicing of the in-force business. The candidate will need to provide a high quality on demand services for customers and brokers and can organise their own flow of work within the department. We are looking for a highly motivated individual with excellent German communication skills.  
 
As an Administrator your main responsibilities will include, but not necessarily be limited to, the following:
 
•    Ensuring that our customers come first is a key responsibility of the role 
•    Input and issue of Risk policies
•    Post issue processing for insurance applications
•    Dealing with broker and/or queries (via mail, email and telephone)
•    Issuing letters, mails and Documents to Brokers
 

Your Skills and Experience

As an Administrator your skills and qualifications will include: 
 
•    Fluency in German
•    The successful candidate will display excellent interpersonal and communication skills. 
•    You will be committed to achieving excellent customer outcomes. 
•    You will possess excellent organisational skills and display the ability to manage your time and workload as required, while displaying a flexible approach to your work and learning. 
•    You will be highly accurate in the daily processing that is completed. 
•    You will have good computer and keyboard skills.
•    Third Level Qualification in relevant area
•    Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements

Additional Information

Primary work location is Blackrock, Co.Dublin. Position is Dublin-based but occasional travel may be required to other Zurich locations.
 
Initially, due to the nature of the role full time attendance in the office will be required but over time it will evolve into a hybrid based role. Please talk to us at interview about the flexibility you may need. 

If you value an exciting and varied working environment and meet the above requirements, then our recruiter is looking forward to receiving your application by clicking on the button “Apply online”.
 
Who we are 
 
Zurich is one Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford. 
 
Zurich is a strong brand, Zurich in Ireland is part of Zurich Insurance Group, a leading multi-line insurer that serves its customers in global and local markets. Our 55,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer a competitive compensation package and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. 
 
At Zurich we are an equal opportunity employer.  We attract and retain the best qualified individuals available, without regard to race/ethnicity, religion, gender, sexual orientation, age or disability.

Job Summary

Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford to join on a 12 month fixed term contract.

The role itself will focus on understanding what matters to Zurich customers; Meeting customer demands is a key part of our roles.

Zurich offers you the ability to expand your knowledge base and create a career within General Insurance.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following:

-Deliver telephone-based support to customers on all aspects of general insurance underwriting

-Respond to customer queries relating to our products (home, motor & van) in a timely and efficient manner – striving to exceed quality customer service

-Retain current customers in line with challenging business targets

-Identify upsell opportunities for additional policy benefits

-Contact targeted renewals to drive retention targets

-Build rapport & relationship with our potential and existing customers

-Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities

-Focus on the achievement of challenging service levels with customer centricity crucial to all processes

Your Skills and Experience

As a Personal Lines Agent your skills and qualifications will include:

-Excellent phone manner & communication skills

-Good IT Skills (use of MS Office Products)

-Minimum of 2 H5's or higher level C3's in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers

-Experience within the insurance industry would be an advantage

-Completed or be in the process of completing CIP as a minimum and / or ACII qualification

-Demonstrate excellent verbal & written communication skills

-Have attention to details, ability to interpret data and ability to follow work through

-Have the ability to prioritise and manage own work while considering the greater impact on the team

-Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate

-Build rapport with our customers quickly & put the customer at the centre of everything we do

-Be resilient in the nature of our work and adapt to changing conditions

-Have good negotiation skills to close renewal offer & be target focused.

-Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products

-Demonstrate solution focus in approach to work and dealing with stakeholders

Additional Information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter  is looking forward to receiving your application by clicking on the button “Apply online”.

Who We Are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Job Summary

Zurich Insurance Europe AG is looking for a Personal Lines Agent in Wexford.

The role itself will focus on understanding what matters to Zurich customers; Meeting customer demands is a key part of our roles.

Zurich offers you the ability to expand your knowledge base and create a career within General Insurance.

This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your role

As a Personal Lines Agent your main responsibilities will include, but not necessarily be limited to, the following:

-Deliver telephone-based support to customers on all aspects of general insurance underwriting

-Respond to customer queries relating to our products (home, motor & van) in a timely and efficient manner – striving to exceed quality customer service

-Retain current customers in line with challenging business targets

-Identify upsell opportunities for additional policy benefits

-Contact targeted renewals to drive retention targets

-Build rapport & relationship with our potential and existing customers

-Identify cross-selling prospects for additional products and arrange follow-up calls with customers for future sales opportunities

-Focus on the achievement of challenging service levels with customer centricity crucial to all processes

Your skills and experience

As a Personal Lines Agent your skills and qualifications will include:

-Excellent phone manner & communication skills

-Good IT Skills (use of MS Office Products)

-Minimum of 2 H5's or higher level C3's in the Leaving Certificate (or equivalent) or Third Level Qualification (minimum level 6 standard) or relevant work experience Experience in similar work environment – dealing with customers

-Experience within the insurance industry would be an advantage

-Completed or be in the process of completing CIP as a minimum and / or ACII qualification

-Demonstrate excellent verbal & written communication skills

-Have attention to details, ability to interpret data and ability to follow work through

-Have the ability to prioritise and manage own work while considering the greater impact on the team

-Have an enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate

-Build rapport with our customers quickly & put the customer at the centre of everything we do

-Be resilient in the nature of our work and adapt to changing conditions

-Have good negotiation skills to close renewal offer & be target focused.

-Have quick learning capabilities and an aptitude for understanding the variable elements of insurance products

-Demonstrate solution focus in approach to work and dealing with stakeholders

Additional information

Position is Wexford-based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter  is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit.

At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!