When the unexpected happens, it’s reassuring to know that help is at hand when you need it. We aim to deal with your claim and queries as quickly as possible.
Home, Car, Van & Business Insurance claims
Make a claim online
Complete our online form to make your claim. Our team will be in touch on the next working day.
Contact us
For claims queries call our 24 hour Claims Helpline 01 609 1436 or 0818 208 408 or email us at claimsnotification@zurich.com.
Support and guidance in a difficult time
Making a claim can sometimes seem stressful, especially if you’ve never had to claim before. For further guidance on Motor and Home claims, click on the links below. This information will help you to understand what to expect when making an insurance claim and show you how we’re here to help every step of the way.
At Zurich Insurance Europe AG, we are committed to handling every claim fairly, transparently and without delay. If you disagree with a claims decision, you have the right to appeal. Simply contact your Claims Handler to request a review. Your appeal will be independently assessed by a senior reviewer who was not involved in the original decision, and you may provide new or additional information for consideration. We will complete the review promptly and keep you informed throughout the process.