For claims queries on Home, Car, Van, Farm and Business Insurance, call our 24 hour claims helpline (01) 609 1436 or 1890 208 408, or email: firstname.lastname@example.org.
For Travel claim queries call (01) 288 0073 or view Travel Insurance Queries.
Please include your policy and phone number if possible when emailing Zurich about a claim.
What happens next?
- We will take some details of your claim and appoint any necessary specialists immediately.
- We will also appoint a member of our claims team to handle your claim and forward you their contact information.
- We will send you an accident/incident report form by post within a maximum of 24 hours.
- It is important that you sign and complete this so that we may proceed with your claim as quickly as possible.
Information to help manage your existing claim
Email: email@example.com. To ensure we handle your query as soon as possible, please put your claim number in the subject field of your email.
Motor claim step by step guide
Alternatively see our step by step guide for motor insurance claims listed below for specific information in relation to your type of claim.