Zurich Insurance claims

When the unexpected happens, it’s reassuring to know that help is at hand when you need it. We aim to deal with your claim and queries as quickly as possible. 

For claims queries on Home, Car, Van, Farm and Business Insurance, call our 24 hour claims helpline            (01) 609 1436 or 1890 208 408,  or email: claimsnotification@zurich.ie.

For Travel claim queries please contact us at iezurichtc@mapfre.com or call us on 01 288 0073.

Please include your policy and phone number if possible when emailing Zurich about a claim.

What happens next?

  • We will take some details of your claim and appoint any necessary specialists immediately.
  • We will also appoint a member of our claims team to handle your claim and forward you their contact information.

Information to help manage your existing claim

  From Ireland From abroad
Motor claims 01 617 4699
1890 800 122
+353 1 617 4699
Home, property of business claims  01 643 8270
1890 800 121
+353 1 643 8270
Public liability, employer's liability or financial lines 01 609 1356

+353 1 609 1356

Email: claimsdepartment@zurich.ie. To ensure we handle your query as soon as possible, please put your claim number in the subject field of your email.

Motor claim step by step guide

Alternatively see our step by step guide for motor insurance claims listed below for specific information in relation to your type of claim.

Terms, conditions and underwriting criteria apply.