Important Information

Service Team Phonelines: If you need to contact the Broker Service Teams by phone, please note that our lines are open 10am to 3.30pm Monday to Friday. Remember, many of the most common queries can be answered by logging into the Broker Centre – in particular current values, current premiums, policy information. All other team phonelines remain open 9am to 5pm.

Covid-19 Broker Support

During the current situation, we will continue to support you with information and news that will hopefully help you and your customers through this time.

Broker Webinars

Now more than ever its important to stay up to date on whats happening and our webinars are a valuable resource for you as you trade through uncertain times.

DocuSign & Forms

15/04/2020: While these are no doubt challenging times for us all, we're here to help you keep your business running as smoothly as possible. Over the next couple of weeks we'll be giving you some guidance and practical tips on how to work from home with Zurich.

Business Support

27/03/2020: At Zurich, our focus over the last number of weeks has been to provide a continuity of service for key transactions, working to limit the disruption for you and your clients, and implementing our work from home practices.

Business Continuity

18/03/2020: At Zurich, our Business Resilience Team has been meeting daily to ensure we have the right contingency plans in place to deal with this outbreak and today we are implementing the next phase of our plan.

Life Protection

16/03/2020: As the COVID-19 pandemic continues to evolve, understandably we have received an increased number of calls and queries with regard to coverage under the Zurich range of Protection products. So to help reassure clients, we have put together this note with regard to our policies.

Update

13/03/2020: While the last week has been challenging and the uncertainty brought on by the advancement of COVID-19 is concerning to all, Zurich’s Business Resilience Team has been meeting daily to ensure we have contingency plans in place to deal with this outbreak.