Business Insurance FAQs

What help is Zurich providing for business customers?

While the impact of COVID-19 presents new challenges for businesses, we’re committed to working with you through these challenging times. We’re providing meaningful solutions for our business customers in need. So please talk to your insurance broker to see what options will help you best. Our solutions include help for:

  • Commercial Property customers where premises may no longer be occupied due to COVID-19 - Maintaining full cover.
  • SME ‘Multi-Peril’ (Tradestar) customers who may have stopped trading from their premises – Refunds on liability cover.
  • Commercial Motor customers whose fleet vehicles are no longer on the road – Refunds for vehicles no longer in use.
  • Customers with Employers Liability cover whose wage roll has reduced – Refunds for reduced risk.
  • Customers with Public Liability cover where footfall has significantly reduced – Refunds for reduced risk.


How does business insurance work?

At Zurich, we understand that not all businesses are the same. With this in mind, we provide customised cover to suit your business insurance needs.

We know that different businesses face different types of risks on a daily basis and offer a wide range of flexible solutions.  This allows you to develop and tailor your own commercial insurance package to meet the specific needs of your business.

Our Business Insurance policies provide cover against a wide range of risks, including damage caused by fire, storm, theft, accidents involving employees and the need to temporarily trade from alternative premises in specific circumstances.

What is business interruption insurance?

Business interruption insurance provides cover in the event that your business is interrupted for a period as a result of damage caused by a specified peril, subject to the terms and conditions outlined in your policy. 

Depending on the cover arranged by you, the policy seeks to provide compensation for unforeseen losses such as loss of profits/revenue or the increased cost of working, subject to your specified sum insured and limits which will be outlined in your policy.

What do business interruption policies generally cover? 

In general, the business interruption section of our policies aims to provide cover where insured property is damaged by a named peril, such as a fire, flood or storm.

Does my business insurance policy still provide cover if my premises is vacant in event of temporary closure of my business as a result of COVID-19?

Yes, your business insurance policy operates as normal whilst your business is temporarily closed as a result of COVID-19. This means cover still applies as outlined within your policy document and schedule of insurance, and is subject to the property or business owner taking appropriate precautions to secure the property. If the premises becomes vacant for a period longer than 30 days, we may need to ask the property or business owner to take further protective measures. We will keep our broker partners up to date with the latest position as the situation evolves.

Where can I get Risk Management information to assist with return to work? 

We have created the following ‘return to work’ guides to help you manage risk in your business after closures from Covid-19 or long term lay-up: