How we can help
Whether it’s a case of burst pipes, a leaking roof or lock replacements, our experienced staff will offer you immediate assistance, day or night. Zurich, along with our assistance company, provide an Emergency Helpline, to ensure that customers get the reassurance they need. In the event of a household emergency, all Zurich customers can avail of our 24 hour emergency assist helpline by calling 1890 208 408 or 01 609 1436.
How it works
As a Zurich customer, you will be required to pay a call out fee to the relevant contractor. The contractor must provide you with a receipt. If work is required other than that which is catered for by payment of the call out fee, the contractor must provide you with a written estimate and an explanation of the work to be carried out. You are responsible for instructing the contractor to complete this work. Payment for this work must be collected directly from you. Please retain any damaged materials/goods in order to substantiate any future claim.